BMW Concord

JR never fails me! JR is the best service representative I have had the pleasure of dealing with. He always gets me an appointment and transportation and the car always JR is the best service representative I have had the pleasure of dealing with. He always gets me an appointment and transportation and the car always comes back serviced and clean. JR provides a personal touch and makes me feel comfortable dropping my car off with him. 6 stars! More

Satisfied Never disappoints. We switched service adviser 2 years ago and we've been happy and satisfied BMW owners with our current service adviser JR Cortez. H Never disappoints. We switched service adviser 2 years ago and we've been happy and satisfied BMW owners with our current service adviser JR Cortez. He always goes out of his way to provide clients excellent service. We traded in our BMW recently for a different model but we're definitely not trading our service adviser for another one! More

Accomodating I am very impressed by the fast accomodation of my service request. Work done on time and professionally. Its kinda pricey but maybe because its BMW e I am very impressed by the fast accomodation of my service request. Work done on time and professionally. Its kinda pricey but maybe because its BMW excellence. Thanks. More

Disappointed I was turned off by Arjang's sales approach. I felt his pressure technique of "we can offer this price only if you buy it today" outdated and inapprop I was turned off by Arjang's sales approach. I felt his pressure technique of "we can offer this price only if you buy it today" outdated and inappropriate. He lost a sale because of it. More

Awesome, Best experience ever at a dealership ! Best purchase and service experience I have ever had at a dealership, An JR Cortez is by far my best advisor ever. I come from an hour away and he is Best purchase and service experience I have ever had at a dealership, An JR Cortez is by far my best advisor ever. I come from an hour away and he is always sure to get me in and out ! More

Bought new car BMW 750 LI Brian Perigo is very professional and expert in his work.We bought 750 LI BMW in white color and no pressure.He was very kind with our kids we were fr Brian Perigo is very professional and expert in his work.We bought 750 LI BMW in white color and no pressure.He was very kind with our kids we were free to take our own decision.The main thing I liked about his work is no pressure because at most places sales person try to force you to buy.. some time its very annoying but he was great to work with.Good job Brian we are very happy with this purchase. More

Boris is the BEST!!! My experience is about selling department. We bought BMW X3 2012 model. Could not be more happier with the service and the car also. Concord dealershi My experience is about selling department. We bought BMW X3 2012 model. Could not be more happier with the service and the car also. Concord dealership is very friendly and nice place with huge choice of the models. Our sales representative Boris Abramyan was honest , straight forward and helped us with all additional questions about maintenance and navigation. He did not try to sell us a car, but help to determine if it was the right choice and explain all pros and cons from the perspective of financing as well as driving and maintenance the car. He understood all our concerns and spend with us as much time as we need for deciding. Documentation and purchase by itself took as usually a lot of time, but he was patient, friendly and careful. He even brought us pizza and always asked if we need something. Highly recommend Boris and Concord Dealership. More

Haroon - Best Client Advisor Haroon Popal gave us the best service ever! He is very informative, accomodating and friendly! His customer service is beyond expectations! Deserved Haroon Popal gave us the best service ever! He is very informative, accomodating and friendly! His customer service is beyond expectations! Deserved more than 5 stars. More

BMW Concord ROCKS! Although I did not purchase either of my BMWs from BMW Concord, I have always had them serviced there. Every time that I have taken my car in for se Although I did not purchase either of my BMWs from BMW Concord, I have always had them serviced there. Every time that I have taken my car in for service, I have received top-notch customer service. My service advisor, JR provides outstanding service…he is the BOMB! He is always friendly, knowledgeable, patient and so very easy to talk to. The waiting area is very comfortable and is always stocked with coffee, tea, donuts, newspapers, and TVs. Kudos to the shuttle drivers too, they are always so accommodating and friendly. In my opinion, everybody at BMW Concord provide excellent customer service! More

Above Expectation! I would recommend Michael Heller to all my friends. He provides excellent customer service. He made our experience at Concord BMW very special. T I would recommend Michael Heller to all my friends. He provides excellent customer service. He made our experience at Concord BMW very special. Thank you! More