BMW Concord

Great dealership I had no problems dealing with this dealership. Everything was straight forward. There was minimal haggling for trade in and price. They met all my de I had no problems dealing with this dealership. Everything was straight forward. There was minimal haggling for trade in and price. They met all my demands. More

Thanks Jackie! We worked with Jackie Gottlieb on our recent lease of a 230i convertible . . . she was great to work with, efficient, earnest, pleasant, humorous and We worked with Jackie Gottlieb on our recent lease of a 230i convertible . . . she was great to work with, efficient, earnest, pleasant, humorous and best of all, knowledgeable. We had talked to a number of people around the Bay Area and I would recommend her to anyone looking for a BMW! More

Best car buying experience I have ever had I bought two cars from here and my experience can't get any better. I already know where I am going to get my next BMW. I have been to many deanships I bought two cars from here and my experience can't get any better. I already know where I am going to get my next BMW. I have been to many deanships for my previous cars, and they by far have the best customer service ever. Jackie is super nice and she got me the exact car I wanted for a very decent price. And my whole experience took less than a couple hours. I returned my last BMW as my lease was pretty much over and they weren't picky at all and didn't charge me anything. I would recommend this dealership and specially Jackie. She is very lovely. I also had my car for repairs and oil change many times and they are also great in that. They gave me a loaner and the whole experience is very smooth, fast and easy. More

Great experience Originally I visited the dealership to get service on my BMW and decided to look at cars while waiting for the service to be completed. Jackie warmly Originally I visited the dealership to get service on my BMW and decided to look at cars while waiting for the service to be completed. Jackie warmly welcomed me and I had mentioned I had a manual transmission. She told me there was a manual transmission on the lot and we proceeded to look at it. These cars don't come around too often and I was happy to have gotten to test drive it and eventually make the purchase. It was a very smooth experience and was happy with the outcome. More

Great place to buy your BMW I walked into the Concord BMW in July with the sole purpose of "looking" for car to lease. I love Concord BMW as I never feel pressured to buy when I I walked into the Concord BMW in July with the sole purpose of "looking" for car to lease. I love Concord BMW as I never feel pressured to buy when I visit there. There are no salesmen lurking in the shadows or bushes to pounce on me as soon as I get out of my car. (Having the experience in the past of being pressured and was manipulated to buy a car without my husband well this to me is huge!) There were a few salespeople who smiled when I worked in the door with my husband. Rob was the person asked if he could help us and then we proceeded from there to lease a BMW X3. More

Best experience ever! My experience at this dealership was so unbelievable positive - thank you Sheila! When I walked into the dealership, Shiela greeted me with a smile, t My experience at this dealership was so unbelievable positive - thank you Sheila! When I walked into the dealership, Shiela greeted me with a smile, then I proceed to tell her that I was "just looking", but was considering trading my old car in sometime in the future. She asked me which model I was interested in, grabbed the keys, and off we went on a test drive. Even though BMWs are amazing and do sale themselves, I probably wouldn't have bought a vehicle on that day from anyone other than Sheila. She was genuinely nice, not pushy at all (unlike what I've experienced in the past with car salesman), and kept letting me test drive vehicles until I found the one that was perfect for me. You are awesome Sheila and I love my new beemer! More

Great experience Thank you Jackie Gotlieb for making my buying experience so easy. I called in after finding exactly the BMW X3 I wanted on car trader. I called Jackie Thank you Jackie Gotlieb for making my buying experience so easy. I called in after finding exactly the BMW X3 I wanted on car trader. I called Jackie, she found the car in her inventory and held on to it until I could make my way from Healdsburg to Concord to test drive. Price, mileage, everything about the car was exactly as Jackie told me over the phone. She sped the paperwork process along, made me feel very comfortable and confident in my purchase. I really appreciate how clear, up front and smooth the whole experience was. Absolute no shady business. I wish I lived closer so I could get my car serviced there instead of Santa Rosa. More

Overall positive experience I dealt primarily with Peter through the Internet. He was helpful, friendly, and professional. Car shopping has been one of my least favorite activi I dealt primarily with Peter through the Internet. He was helpful, friendly, and professional. Car shopping has been one of my least favorite activities, but with Peter's no pressure, respectful approach it was a positive experience. More

Great Experience with Sheila & Concord BMW Today Just wanted to thank Sheila for her patience while she educated me on all the different seat combinations available. I felt like she took a true inter Just wanted to thank Sheila for her patience while she educated me on all the different seat combinations available. I felt like she took a true interest and she really knows her stuff. I look forward to working without Sheila and recommend her to others. She's a true BMW fan just like us!! Smart & savvy too. More

Excellent Buying Experience In the market for a reliable, reasonably priced pre-owned car I found what I was looking for at BMW Concord. Although the vehicle had just come in on In the market for a reliable, reasonably priced pre-owned car I found what I was looking for at BMW Concord. Although the vehicle had just come in on trade, Peter was very accommodating and was able to expedite detailing and even a trip to it's nearby branded dealership for repair of an open recall issue. Overall both Peter and Zack Lee in Financing were a pleasure to work with. I would definitely recommend them and the dealership to others. Brian M More