BMW Concord

First time buyer / owner 2017 BMW X3 Before we choose BMW concord, we browsed online with different BMW dealership and we found Concord have more selections and we found the model with o Before we choose BMW concord, we browsed online with different BMW dealership and we found Concord have more selections and we found the model with options we want. Rob was extremely helpful and easy to work with. Since he knew that we are first time buyer he was kind, very helpful, professional and wasn't pushy. He gave us good deal. Big savings! The finance lady and the genius guy they were very helpfuI too. Overall customer service was excellent. I would definitely enjoy working with Rob again on a future purchase and BMW CONCORD is recomended! More

Great experience with BMW Concord The staff we dealt with were knowledgeable and efficient. Our sales rep was Jackie Gottieb and she was very personable, knew her inventory. We had ca The staff we dealt with were knowledgeable and efficient. Our sales rep was Jackie Gottieb and she was very personable, knew her inventory. We had called the dealership an hour before we got there and she had gone through all of the inventory and highlighted the cars that would be the best fit based on our discussion. Overall, we are very happy with our experience at this dealership and would definitely recommend buying a car here. Thanks Jackie for the great service! More

Go see Jackie Two words: Jackie Gottlieb. We were in the market for a new car, so my husband & 9 year old stopped by BMW Concord one day. We are long-standing Two words: Jackie Gottlieb. We were in the market for a new car, so my husband & 9 year old stopped by BMW Concord one day. We are long-standing customers of BMW Concord of 10+ years, but were ready for a different sales person. No one took notice of hubby & daughter except Jackie, who was very warm, sincere and not pushy. They are arranged for Jackie to follow-up with us at a later date. Jackie called a few weeks later, had a short & sweet conversation with hubby about his vehicle requirements, set up an appointment and that was that. We walked out with a brand new 2017 X1 this weekend at a fair price. Initially we were planning to lease a re-certified X1 loaner with less than 5K miles on it, but after sitting down with Jackie and comparing options, a new 2017 X1 made the most sense for our family. Jackie is very easy to work with. Very experienced and knowledgeable, no games, no bs. By the same token, we give her the same respect. We are all about establishing good relationships with people, and plan to give Jackie our business from now on - we liked her that much. We highly recommend her! More

Superior Every need has been met. Michael Heller and his team was supportive and understood my needs. Service was courteous and efficient and went beyond my ex Every need has been met. Michael Heller and his team was supportive and understood my needs. Service was courteous and efficient and went beyond my expectation More

Amy is Awesome She awesome...she is very nice person to talk too, know what your car need and take good care with update of the car. Each time I walk in... I feel She awesome...she is very nice person to talk too, know what your car need and take good care with update of the car. Each time I walk in... I feel comfortable in Concord BMW... More

Thoughtful, helpful, efficient experience! Once again I found BMW Concord to be customer focused during the process of purchasing a second car from them. From explaining the electronics to fina Once again I found BMW Concord to be customer focused during the process of purchasing a second car from them. From explaining the electronics to financing, the process of purchasing a new car was without stress or dread given the help from Sofia and others. The dealership was thoughtful and sent me documents overnight that was required from DMV, to guiding me with the actual purchase of my new car. I appreciated the open ended questions and help that I received at the dealership. There was the absence of the "negativity" that many associate with buying a car, I sincerely appreciated the positivity from Sofia and the dealership. I work in a career that is person oriented and I must say that if you seek that experience, then I recommend that you give them an opportunity to make your cur purchase an easy and efficient process. More

Just excellent Billy Billoo assisted in the evaluation review of several models! Excellent support staff, from Reception My wife and I were very impressed with the e Billy Billoo assisted in the evaluation review of several models! Excellent support staff, from Reception My wife and I were very impressed with the entire process. More

Easy peasy!!!!! Bought a X 5 yesterday and the process was really straight forward and simple. I am still in awe on how the process was so quick and simple. I never Bought a X 5 yesterday and the process was really straight forward and simple. I am still in awe on how the process was so quick and simple. I never buy cars on the 1st visit but Sheila made it a point to make me feel comfortable and informed about my purchase. She is very transparent and non pushy which is a plus for me and anyone else that is looking for a place to buy a vehicle. I totally recommend Sheila for any of your car needs since she is a pleasure to meet and deal with for any car purchase transactions. More

THANK YOU JACKIE The moment I walked through the door, Jackie Gottlieb was there to welcome me in! She was super patient and excited for this journey I was about to ta The moment I walked through the door, Jackie Gottlieb was there to welcome me in! She was super patient and excited for this journey I was about to take as I am a first time car buyer! We test drove a couple of cars that day but ultimately she sold me on an M4. Her service was impeccable. She was always making sure I was comfortable during my visit! I will definitely be recommending Jackie to anyone looking for a BMW. You'll be in good hands! More

Great dealership I had no problems dealing with this dealership. Everything was straight forward. There was minimal haggling for trade in and price. They met all my de I had no problems dealing with this dealership. Everything was straight forward. There was minimal haggling for trade in and price. They met all my demands. More