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Autohaus BMW

St. Louis, MO

4.8
3,663 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,663 reviews

March 03, 2025

Emissions test and general overview of fluid levels for my X-5 st the renewal date for my X-5. More

by Rick bmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! I would like to thank you for taking the time to write about your experience, and we are thrilled that you enjoyed us. We look forward to working with you in the future.

March 03, 2025

Went out of their way to satisfy us! Service, sales and finance were smooth and non-eventful; just perfect. More

by kdshipp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experience with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

Mar 03, 2025 -

Autohaus BMW responded

Thank You !

March 03, 2025

Competive service advisors Clean and comfortable facility Well trained and experienced mechanics Prompt and capable service scheduling More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know

March 03, 2025

Their service was Ritz Carleton like and they under promised and over delivered with returning my vehicle to me from a warranty repair. More

by bschweizer3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Autohaus BMW responded

Thanks for the review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus!

March 02, 2025

Customer service is outstanding and explain everything clearly. The updates and the service through text messages is very beneficial! More

by kozken1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are pleased to know about your positive experience with us. We are grateful to have such a positive and prompt staff.

March 01, 2025

Fast, courteous, happy I purchased the tire replacement package offered when I purchased the car. 2 tires replaced in 2 years. More

by X5 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Autohaus BMW responded

Thank you so much for sharing your experience with Autohaus! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. The team will be thrilled to hear your feedback!

February 28, 2025

Excellent and time efficient service. Highly recommended and I have been using them for 5 years Trust worthy More

by skaade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience, and thank you for the future referrals!

February 27, 2025

Great service. You can always count on Autohaus for efficient, friendly, profession service no matter what brings you into the showroom. More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Autohaus BMW responded

Thanks for the review! We really appreciate you being a customer and helping to share the word about Autohaus. We're here for you anytime!

February 26, 2025

Absolutely amazing experience. Bret and his team were welcoming and provided a top notch product. Time not wasted and every concern addressed. More

by WS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Autohaus BMW responded

Thanks for the 5 -star review! We are happy that you are happy. We'd love to continue providing great services to our customers and we are truly passionate for creating the best possible experience here at Autohaus!

February 26, 2025

It was such a pleasure dealing with everyone at Autohaus BMW. Everyone involved with the purchasing of my new car, made it very easy More

by agsue
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Klaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!