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Autohaus BMW

St. Louis, MO

4.8
4,405 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,405 reviews

September 18, 2026

The team at Autohaus turned a bad day with a tire issue into a quick fix where a learned more about my car. Loved how the mechanics create a video outlining what service they are going to perform and why. More

by Pneustuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2026

Cassie made sure I had a loaner car and the work was done promptly and courteously. More

by pmiller092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Autohaus BMW responded

Thanks for the 5 -star review! We appreciate you taking the time to let us know about your experience working with Cassie. We look forward to working with you again!

September 17, 2026

The service at your facility has always been terrific. Everyone is always very helpful and enjoyable to work with. The service videos are a perfect touch! More

by kyleoberle1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

September 17, 2026

Chris was courteous & kept me informed re the issues with the I3. He worked well with my insurance adjuster to determine best solution. More

by benjifburr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Autohaus BMW responded

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. Chris will love to read the kind words you left about your services!

September 16, 2026

Fast service! Wonderful experience as always! I will most definitely return for any needed service. More

by jodik2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Autohaus BMW responded

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. Service team will love to read the kind words you left about their service!

September 14, 2026

I purchased a new vehicle from Autohaus in 2019. We left the area in 2021 and were back in town to visit family. Stopped by Autohaus just to look and was very pleased that things haven’t changed. Je More

by stanroux16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Autohaus BMW responded

Thanks Stan for the 5 - star review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus! Jens is one of the best, and we thank you for the future referrals!

September 14, 2026

Great customer service and welcoming staff. My experience here was great during what can be a stressful time. More

by Kari sewell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Autohaus BMW responded

Kari, thanks for the 5 - star review! We appreciate your feedback and taking the time to let us know about your sales experiences here at Autohaus, We would not be able to grow and develop without feedback like yours.

September 12, 2026

Great service. New service advisor was pleasant to work with and assisted in ensuring only pertinent (and needed) work was performed. Provided a quote for additiona More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Sep 14, 2026 -

Autohaus BMW responded

Thanks for the 5 -star review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience, and how it was to work with Matt our newest sales advisor. Please let us know if there is anything else we can help you with.

September 11, 2026

Was able to get me in an out within the day and gave me a loan to help me get what I needed to still get done that day. More

by Kara.brostron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We're delighted to hear you enjoyed our service department, along with the loaner. Providing excellent services to our customers is one of our main goals, and your feedback motivates us to keep going strong!

September 09, 2026

Service is poor. I waited 4 hours for a routine service. Was told it would be 1 hour and 15 mins. No sense urgency or communication from the service representative. S More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
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