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Austin Ford Chrysler - Service Center

Austin, MN

4.5
119 Reviews
Call Service Center (507) 437-3291

119 Reviews of Austin Ford Chrysler - Service Center

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June 03, 2024

Very good everyone was very nice and the work was completed. Took a little bit longer than was quoted, but everything was great. More

by PDUNNY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Austin Ford Chrysler responded

Thank you for your business and this review. We're happy to hear Randi and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2024

Daniel and Doug treated me great. Did exactly what I wanted the tech did everything properly. That y I keep coming back plus Angie always has me covered and keeps me company to make t More

by junkyard2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Doug and Angie
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Jun 03, 2024 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

May 20, 2024

Great people to work with. Prompt pickup, kept me informed on the progress and prompt delivery. More

by JKROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Austin Ford Chrysler responded

Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 19, 2024

This time I had to reschedule my appointment and Angie took care of me very nicely. Doug took care of me setting my first appointment. I do not mind coming back Sven if there is a wait More

by junkyard2769
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
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May 20, 2024 -

Austin Ford Chrysler responded

Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad Angie was able to help, and we hope to see you again!

May 15, 2024

Good experience and willing to help with vehicle solutions while doing repairs on my vehicle More

by James.locke68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Austin Ford Chrysler responded

James, Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 14, 2024

Had a good experience with the service department. Checked everything out in a timely manner. Nice staff. Answered all my questions. Got me back on the road More

by briangenegunsallus
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michelle Johnson great service manager
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May 15, 2024 -

Austin Ford Chrysler responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Brian, for choosing Austin Ford Chrysler!

May 12, 2024

I have always had good service from Austin Ford, and I especially like the fact that they come to my house to pick up the car when I need service. More

by harriet.le.ulland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop manager
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May 12, 2024 -

Austin Ford Chrysler responded

Harriet, thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 02, 2024

They gave me a ride home and delivered my car when the service was done , Awesome ! More

by jlcrozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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May 02, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

April 30, 2024

Very easy to deal with and very accommodating. Would definitely recommend the dealership. Nice work More

by crystal_12810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 30, 2024 -

Austin Ford Chrysler responded

Thank you so much for your kind words, Crystal, and for taking the time to leave us this wonderful feedback!

April 26, 2024

I like the local service and friendly employees in the service department. I will be transitioning much of our auto service to Austin Ford Chrysler. More

by jbernard4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

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