Austin Ford Chrysler - Service Center

It was fine, wished they had some more comfortable chairs and something to do while waiting chairs and something to do while waiting More

Normally, I would have given a five-star review but I have a problem with how the recall inspection and process went. One of the reasons that I stopped coming to the dealership for general repairs and se have a problem with how the recall inspection and process went. One of the reasons that I stopped coming to the dealership for general repairs and servicing is because there is too much of a corporate way of doing things and not enough of a personal relationship with customers as I get with the person I use for servicing now in Blooming Prairie. I am not happy with the missing piece on my vehicle that is subject to recall but which could have been left alone until the repair could have been completed. Very corporate way of doing things...which is not very accommodating. More

Len was very helpful in diagnosing my problem with our 2019 DODGE DURANGO 3.6L engine. 2019 DODGE DURANGO 3.6L engine. More

Doug in the service department was extremely helpful. Live in Wisconsin and had engine light while on I90. Service department diagnosed it immediately and said they could fix it with parts on hand. We i Live in Wisconsin and had engine light while on I90. Service department diagnosed it immediately and said they could fix it with parts on hand. We indicated we wanted to continue to get home and was it safe to drive. Doug indicated it was only a sensor and should be no problem. We could have it changed at our local Ford dealer. Appreciate the help and honesty from Doug. More

The team at Austin Ford always does a nice job of servicing our vehicle in a complete and timely manner. Thanks! servicing our vehicle in a complete and timely manner. Thanks! More

Austin Ford was able to get my car in quickly, diagnosed the issues and made the repairs. They were great about communicating to me during the process! the issues and made the repairs. They were great about communicating to me during the process! More

It was quick to schedule and they even gave me a ride to and from work. It made it really easy. and from work. It made it really easy. More

Austin Ford has always done right by me. Doug does a great job as do all the service people. Doug does a great job as do all the service people. More

Great service! (better check your markup on lug nuts, for $200 I'll let the tech whine about those old ones) Make sure there's Pepsi in the pop machine. Add REAL n (better check your markup on lug nuts, for $200 I'll let the tech whine about those old ones) Make sure there's Pepsi in the pop machine. Add REAL news to the ROKU; RSBN, OAN, NewsMax, etc. Nice of them to explain the remodeling project. More

Very happy with the work done on my truck. Schedule was met and everything went smoothly Schedule was met and everything went smoothly More