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Austin Ford Chrysler - Service Center

Austin, MN

4.7
87 Reviews
Call Service Center (507) 437-3291

87 Reviews of Austin Ford Chrysler - Service Center

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January 15, 2024

Got my appointment make quickly and was done in 15 minutes. Great job on everyone’s part More

by HYLAND14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t notice names but service manager was helpful
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Jan 16, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
January 08, 2024

it was the first time i had bought a pick up from austin ford and i have bought 22 new ford pickups in my day i will try them again the staff was great More

by ladesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brad hilten sales
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Jan 09, 2024 -

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 28, 2023

I could not have been more pleased with the service department and their capable work. More

by Vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 30, 2023 -

Austin Ford Chrysler responded

Vern, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 27, 2023

Lindsay was a delight to work with. My first service appointment was great. Thanks much. More

by anybody404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lindsay met your expectations. Thank you again for choosing Austin Ford Chrysler, we look forward to having you as one of our valued customers for many more years to come!

Helpful
December 27, 2023

Was able to get in to service department quick and repairs were done the same day. More

by yoriedemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Len in service
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Dec 28, 2023 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

Helpful
December 22, 2023

Very Quick on time friendly service they called back to reconfirm appt It was done quicker than told thats a big plus More

by HOGGGGGWILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 22, 2023 -

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

Helpful
December 18, 2023

They got my vehicle in and fixed in a timely manner. In and out in one day More

by yoriedemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service department
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Dec 18, 2023 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

Helpful
December 13, 2023

I like how they always accommodate me with my busy schedule! They do a very good job of checking everything! More

by jimtrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
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Dec 14, 2023 -

Austin Ford Chrysler responded

Thank you, Jim, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
December 11, 2023

The service team helping me out (Angie and Todd) were exceptional. The offer to pick me up to after the service was also a huge plus. You have a great team! More

by aaskal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie, Todd
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Dec 11, 2023 -

Austin Ford Chrysler responded

Thank you! Angie, Todd, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford Chrysler.

Helpful
December 08, 2023

First your close to were I live. Second your a ford dealership and know my car. Third I just feel your dealership is a good value. More

by motorcycles2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 10, 2023 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
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