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Austin Ford Chrysler

Austin, MN

4.6
240 Reviews
Austin Ford Jeep is here to help you! **WE PROMISE **See our Best Price Upfront**No Hassle Sales Environment**Non-Commission Sales Team**Every Certified Vehicle comes with 2 keys**Full Tank of Gas**Free Carfax Report**Hundreds of 5 Star Reviews** Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Ford Jeep you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 240 reviews

January 13, 2025

Clean waiting room even with all of the construction going on around us. Thank you More

by davedrommer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Austin Ford Chrysler responded

Dave, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

January 10, 2025

The dealership was easy to deal with, friendly, knowledgeable, and respectful of my time. Would recommend More

by chris.osterloh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Mossow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris DeLuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Austin Ford Chrysler responded

Chris, It's great to hear that Tim, Chris and our team able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford Chrysler!

January 06, 2025

Everyone was easy to work with and were very helpful with all of my questions. More

by deyle001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Edge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Austin Ford Chrysler responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford Chrysler!

January 06, 2025

A very smooth transaction, I would highly recommend using Austin Ford Chrysler for your vehicle service needs! More

by Haze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

January 03, 2025

Got it in and completely timely. Let me know quickly that is was fixed. Found all the issues and corrected them. More

by bksb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Moe
Jan 03, 2025 -

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 02, 2025

Very good service. Friendly "front desk" receptionist. Liked the new renovations; can't wait until they're completely done. More

by jlmalwitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

December 27, 2024

Talked to the owner and that was an experience that you seldom do at any shop. Angie was exceptional in her capacity and the customer service was great as it has been most times that I have gone to th More

by btexpress1198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Wagaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Angie and our team, and we look forward to working with you again.

December 15, 2024

Lindsey and Austin Ford Chrysler are always a great pleasure to work with. The new car orientation she gave us was top notch and appreciated, especially since it was the first Chrysler I have ever More

by Czm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris DeLuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

December 12, 2024

Very good service. The staff is friendly and helpful (I don't know all of their names. Next time I will ask). Pricing seems fair. More

by COLETTECHAFFEE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Austin Ford Chrysler responded

Colette, Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

December 12, 2024

I'd complained about stalling on my Dodge 22 Ram over year ago. Response was "Oh" but condescending. Surprise! There's now a recall. However, since the code didn't show up, I was nicely called a liar h More

by shell.ann
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Austin Ford Chrysler responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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