Arrigo CDJR Sawgrass - Service Center

Anthony Garcias was very helpfull, had out vehicle out within the hour. A plus for the location would be to have the cafe avail for customers on weekdays. within the hour. A plus for the location would be to have the cafe avail for customers on weekdays. More

I visited the dealership to address an electrical issue with the dashboard, which had been causing problems for several days. Supposedly they had checked everything, but the issue persisted. The transmissi with the dashboard, which had been causing problems for several days. Supposedly they had checked everything, but the issue persisted. The transmission relearned, but the problem remained. Despite these two fixes, the issue persisted. I had to be present for the entire process. The price was around 700+ dollars, which is quite high. I don’t know when the prices will change, but it’s unbelievable. More

Interesting fact I didn't have a positive experience with the sales department and I won't buy a car from this place again, but I had great experience in the Service Department. Sam was amazing! kept consta the sales department and I won't buy a car from this place again, but I had great experience in the Service Department. Sam was amazing! kept constant communication with me even if the service took longer than expected More

Once again Bob did a great job. He serviced our van promptly and efficiently. We just drop it off and wait for his call. He serviced our van promptly and efficiently. We just drop it off and wait for his call. More

This is the worst dealership I have EVER dealt with. The service department was worse than poor. They have pitiful communication standards and are not honest. The mechanic I have been using and trust The service department was worse than poor. They have pitiful communication standards and are not honest. The mechanic I have been using and trust from another shop told me exactly what I need, but they do not work on transmissions. I foolishly took it to Arrigo who told me I needed over $10,000 dollars worth of work on my engine. It was fine when I drove it there. If it needed so much work, why were they so interested in buying it from me? I do not trust the integrity of either the sales or service department and neither should you! It used to be a good service dept. until Arrigo sold it. More

Easy in and out service, they even send me back home with an Uber and then when my Jeep was ready, they also picked me up. an Uber and then when my Jeep was ready, they also picked me up. More

With the ongoing issues and that my truck has been in the shop collectively for one year out of the less than two years we have owned it, I would appreciate a buy back. I know we discussed it and you’re the shop collectively for one year out of the less than two years we have owned it, I would appreciate a buy back. I know we discussed it and you’re not interested in the truck, but it is not about that. You sold me the truck and the warranty which was completely misrepresented by the finance department.  Your shop has lost tens of thousands of dollars on this truck as well and will continue to because I will not stop bringing it to them. At this point it’s more about doing what is right than anything. I request a buyback for 90% of the purchase price or a trade-in at the full purchase price towards another used vehicle. Jerome Tullier More

Samuel Trejo was a phenomenal service rep. He communicates well and makes sure all the i’s are dotted and the t’s are crossed. He was a pleasure to work with. He communicates well and makes sure all the i’s are dotted and the t’s are crossed. He was a pleasure to work with. More

Great service from Jaylen Floyd, only have praise for his outstanding help that he stepped in for the absence of my previous service agent Richardson Larochelle outstanding help that he stepped in for the absence of my previous service agent Richardson Larochelle More

Always gets the job done correctly Ruddy is very professional at his job and keeps me up-to-date on the status of my vehicle professional at his job and keeps me up-to-date on the status of my vehicle More