Arlington Heights Ford - Service Center

Their customer service is fantastic - it's hard to find these days, but look no further! these days, but look no further! More

MIKE WADDLE At Arlington Heights Ford has always been very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department for over 12 years. Great place to get work done. Tom English More

waddle was very efficient and courteous billing was right work performed was right wait was as-expected what more can you ask kjc right work performed was right wait was as-expected what more can you ask kjc More

Lou was great! Took care of my truck and all of my concerns. Thank you! Took care of my truck and all of my concerns. Thank you! More

John was really helpful he offered to break down service so I didn’t had to do everything at once before that when I came into this dealership no one had offered to break down the service so it would be aff so I didn’t had to do everything at once before that when I came into this dealership no one had offered to break down the service so it would be affordable , they would just tell me hey this what you need to get done in your car and it gonna be around$1,500 but John sit me down and told me this what you need to get done but he told me he knows it can be much to do it at once so he was telling why don’t you tackle this down today and next time you get this one , he was really great we need more people like him working More

My service advisor, John Burzawa, was friendly and professional. He explained the work that he was recommending since I was not familiar with it. The service was completed in the timeframe he told professional. He explained the work that he was recommending since I was not familiar with it. The service was completed in the timeframe he told me. More

Justin did a great job at addressing all my concerns and having services performed quickly! This is the BEST dealership/service center in the area! having services performed quickly! This is the BEST dealership/service center in the area! More

John in service listened to my concerns. And he kept me informed with calls.. it took longer to fix but he let me keep the rental car. Thanks john And he kept me informed with calls.. it took longer to fix but he let me keep the rental car. Thanks john More

Fast service! Great waiting area and the staff was outstanding. I highly recommend AH Ford for service! Great waiting area and the staff was outstanding. I highly recommend AH Ford for service! More

The team at Arlington Heights Ford in Illinois are fantastic, including the entire service team. Every person I have interacted with there really cares that I get the best service and am happy with th fantastic, including the entire service team. Every person I have interacted with there really cares that I get the best service and am happy with their work. For this last visit My 2022 Escape had its 20K mile service and all was done well while I waited. Also, in the past, I've used their in-house contracted rental agency for when a prior vehicle was being serviced, not under warranty, and the cost was better than anywhere else I could have gotten around this area. In the past they also diagnosed an intermittent issue with our other Escape, and how they did that was excellent troubleshooting that solved the problem. Thanks for all your great work. More