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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,268 Reviews

1,268 Reviews of Arlington Heights Ford - Service Center

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June 24, 2022

Victor has been a great help over the years I have working with AH-Ford. Good support staff has made the investment in my Ford product more valuable. More

by theuer
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

June 23, 2022

The waiting area has to be one of the most uncomfortable places I ever been coffee maker doesn't work just the kind of place you want to sit there and wait and have the sales guy swarm around you like shark More

by Contrary to ordinary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Arlington Heights Ford responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Arlington Heights Ford Team

June 22, 2022

Anthony’s service was wonderful! He kept me informed of every step of the repair process and answered all my questions. I’ll definitely be back. Thanks again! More

by erojasca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
June 17, 2022

Still offer the best customer service! And fast service! Victor is awesome! All the guys there are great! More

by cynthiaseibold08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

June 16, 2022

I always feel taken care of. Tony was great this time. Definitely went out of his way to make me feel this way. More

by bejay01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Jun 22, 2022 -

Arlington Heights Ford responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Arlington Heights Ford Team

June 16, 2022

Amazing service at the service department! Especially from Ikram! He took care of my car and provided 5 star service at every step! Highly Recommend! More

by RamiroSm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikram Alam
Jun 22, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

June 15, 2022

The dealership is quite efficient and the advisor Anthony Velasco is very friendly. He works through all the issues I have in my vehicle and explains well. More

by ykhuang10101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Jun 22, 2022 -

Arlington Heights Ford responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Arlington Heights Ford Team

June 14, 2022

I’m very much appreciative of the service I was provided at the Arlington Heights Dealership. I came in for a regular oil change on my company vehicle, and also with the hope of looking into why the check e More

by mbayert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Jun 17, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

June 13, 2022

Had my service done this morning. Servcing Agent Tony Wojciechowski Was on time & explained all work needed. Work was done quickly & i was notified about the charges before coming to More

by MARGARETCL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

June 11, 2022

Anthony Velasco Service Advisor was helpfull answering my questions & if he did not have the answers he would speak with the person in charge of that department I respect him for his honesty & follow More

by krashk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Silva, Anthony Velasco
Jun 15, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

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