Back

Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,354 Reviews

1,354 Reviews of Arlington Heights Ford - Service Center

Sort by
January 20, 2023

Luigi, Thank you so much for this incredible service. You and your staff made this service visit one of the best ever Once again I appreciate your and Arlington Heights Ford efforts to make every visi More

by byron.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

January 20, 2023

Kevin and the service team are awesome to work with. All of my family's vehicles are service here because of the excellent service. Thank you. More

by Slick Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Norris - The very best mechanical engineer, Anthony Wojciechowski, Anthony Velasco, Kevin Juarez
Jan 25, 2023 -

Arlington Heights Ford responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Ford, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Ford Team

January 19, 2023

Tony W. , is an asset to Arlington Heights Ford. Very knowledgeable,explained thoroughly the problems with my car. Very satisfied with his courtesy and profe More

by Morningstar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Jan 24, 2023 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

January 14, 2023

Tony was kind and explained the vehicle check in process and upcoming service well. Thanks Tony More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Jan 19, 2023 -

Arlington Heights Ford responded

Dan, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Arlington Heights Ford's Service Department. Sincerely, The Arlington Heights Ford Team

January 13, 2023

The dealership and Justin Barrett was a great service provider. He answered all my questions, was very polite, nice and easy to work. The car was serviced within the time frame that I was given. All serv More

by beimills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Barrett
Jan 19, 2023 -

Arlington Heights Ford responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Arlington Heights Ford Team

January 13, 2023

Excellent service from start to finish! The receptionist who I set the appointment with was amazing! She had answers to all my questions. Mike Waddle took care of business in less than 1 More

by Puddercup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Arlington Heights Ford responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Arlington Heights Ford Team

January 13, 2023

Thanks mike waddle for taking fast care of my Ford escape. The new office looks great, it’s clean, and they are running efficiently. And so is my ford escape More

by LDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Arlington Heights Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Ford Team

January 12, 2023

Great Service! Give them a try and you will be greatly satisfied! Anthony and Jerry were excellent to work with! Great service, and great prices! More

by frank.p.white1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Anthony Wojciechowski, Ben McCarty
Jan 18, 2023 -

Arlington Heights Ford responded

We cannot thank you enough for your wonderful review of Arlington Heights Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Ford Team

January 11, 2023

Service was on time and efficient. Mike explained everything to me about the situation and it was properly addressed. More

by Jerry.salemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Arlington Heights Ford responded

Jerry, thank you for sharing this great feedback with us. We feel our service department is what makes Arlington Heights Ford special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Arlington Heights Ford Team

January 11, 2023

I had to come in for service for a recall. Anthony Velasco was excellent getting me checked in easy keeping me informed about the repair. More

by mvoyles2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Jan 17, 2023 -

Arlington Heights Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Ford Team

...
42
...