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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,342 Reviews

1,342 Reviews of Arlington Heights Ford - Service Center

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January 28, 2025

Fast and friendly staff, courteous and knowledgeable, concerned about my vehicle. Clean and comfortable waiting area. Vehicle was ready when promised. More

by F250guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Very prompt response when bringing in your car for service! They are very customer service focused. More

by laura.figaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

We're very happy with the service we received at Arlington Hts Ford. John "JB" Burzawa was helpful and easy to work with. He kept us informed about the work being done and notified us when our Expe More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Good service really nice Jesus Sanchez and made our car buying a really good experience More

by saraymarquez1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

John was great to work with. The issues I was having with my car was resolved. The service I received was awesome. More

by ckalcsics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Great experience with Mike and Jerry in the service department. Easy drop off and pick up. More

by hs6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

In a day and age where “superior customer service” often falls short of its promise, The extraordinary service my daughter and I received at Arlington Heights Ford was second to none. Their professionalism More

by T351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Arlington Heights Ford always treats you like family. From the moment you arrive, whether to service your vehicle or browse new vehicles, you are treated with respect and care. There’s a reason we have b More

by GinaBina0408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Excellent service. Luigi, service advisor, was very helpful and great to work with. Car was ready quicker than expected. More

by pjriley5985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

They were very fast when it camd to my oil change and it was much easier than last time when I came. More

by Liviu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.