Arlington Heights Ford - Service Center

In a day and age where “superior customer service” often falls short of its promise, The extraordinary service my daughter and I received at Arlington Heights Ford was second to none. Their professionalism falls short of its promise, The extraordinary service my daughter and I received at Arlington Heights Ford was second to none. Their professionalism and attention to detail SHOUTS OUT the high standards at Arlington Heights Ford. The exceptional service I experienced resolved our vehicle's issue without added stress or concern. More

Arlington Heights Ford always treats you like family. From the moment you arrive, whether to service your vehicle or browse new vehicles, you are treated with respect and care. There’s a reason we have b From the moment you arrive, whether to service your vehicle or browse new vehicles, you are treated with respect and care. There’s a reason we have been customers at Arlington Heights Ford for so many years. Elliot was a great person to work with when purchasing our latest vehicle. We needed a larger vehicle for a growing family, and Elliot worked tirelessly for us to find us the best deal that met our specifications. Now when returning for service, we are always greeted by Elliot and others. Thank you, Elliot, and AHF for the great care over the years! More

Excellent service. Luigi, service advisor, was very helpful and great to work with. Car was ready quicker than expected. Luigi, service advisor, was very helpful and great to work with. Car was ready quicker than expected. More

They were very fast when it camd to my oil change and it was much easier than last time when I came. was much easier than last time when I came. More

I bought my past car from this dealership and based cooperation at that time I have continued to their services. cooperation at that time I have continued to their services. More

I brought my 2018 Fusion in for an oil change. I was told I needed a new battery. I was reluctant but that evening I called Mike Waddle and spoke to him about it. After some reassurance from hi I was told I needed a new battery. I was reluctant but that evening I called Mike Waddle and spoke to him about it. After some reassurance from him I said I would be in the next day. I brought my car in and the new battery was installed. It's one less thing to worry about. More

They were great. I had a dash warning about my tire - and a possible leak. I drove right over. Mike took the car in and fixed the tire very quickly. They are very pro I had a dash warning about my tire - and a possible leak. I drove right over. Mike took the car in and fixed the tire very quickly. They are very professional and quick service! More

Mike W always does a great job taking care of maintenance needs. He is always friendly & helpful as is everyone I encounter. needs. He is always friendly & helpful as is everyone I encounter. More

Ano was thorough, courteous, prompt, and he went above and beyond to accommodate my needs and work schedule. Very satisfied! and beyond to accommodate my needs and work schedule. Very satisfied! More

Service was quick and courteous. Appointment set up was immediate. Explained the service well and check out was a breeze. Appointment set up was immediate. Explained the service well and check out was a breeze. More