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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,288 Reviews
Call Service Center (847) 481-0533

1,288 Reviews of Arlington Heights Ford - Service Center

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October 28, 2024

He was very curious also informed explain everything and Helpful with everything did a great job. More

by al.wezalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Arlington Heights Ford responded

Thank you for your feedback! We're glad to hear that your experience with us at Arlington Heights Ford was positive, and that our team was informative and helpful. We appreciate your kind words and hope to assist you again in the future! Sincerely, The Team at Arlington Heights Ford

October 27, 2024

Really quick and friendly customer service. Waiting area clean and comfortable, good coffee machine. Highly recommend. More

by daur.tashkenbayev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We're thrilled to hear you had a quick and friendly experience at Arlington Heights Ford. We take pride in maintaining a clean and comfortable waiting area for our customers. We appreciate your recommendation and look forward to welcoming you back soon! Sincerely, The Team at Arlington Heights Ford

October 26, 2024

Quick, friendly and courtiers customer service. Waiting area clean and comfortable. Most of all convenient location. More

by Elizabeth.Razny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick, friendly, and courteous experience at Arlington Heights Ford. It's great to know you found our waiting area comfortable and our location convenient. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, The Team at Arlington Heights Ford

October 22, 2024

Great service and mechanics. We bought our first car 1997 at Arlington Heights Ford. Friendly service. More

by josephwfoss1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review, Joseph! We're thrilled to hear that you had a great experience with our service and mechanics at Arlington Heights Ford. It's always special to help customers find their first car, and we appreciate your loyalty since 1997. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

October 21, 2024

Diagnosed, kept me informed, fully repaired my vehicle, price came in under initial quote. Car runs great again! Fixed multiple issues. Repaired a warranty issue for free. Communicated with me throughout t More

by timbersfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We truly appreciate your feedback on your experience with Arlington Heights Ford. We're thrilled to hear that your vehicle is running great and that our team kept you informed throughout the repair process. Your satisfaction is our priority, and it's fantastic to know we were able to address multiple issues and even take care of a warranty matter for you. We look forward to seeing you again in the future! Sincerely, The Team at Arlington Heights Ford

October 17, 2024

I highly recommend AHF for Servies and Sales. Easy to make appointments and well informed thru the service department. More

by jeffroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Arlington Heights Ford responded

Thank you for your kind words and strong recommendation! We are thrilled to hear that you had a positive experience with both our sales and service departments at Arlington Heights Ford. Providing easy appointment scheduling and knowledgeable service is our priority. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 16, 2024

We bring our RV and my son’s ford here for regular service and maintenance. All the staff are friendly and helpful. Great dealership. Highly recommend!! More

by DSAVOIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Arlington Heights Ford responded

Thank you for taking the time to leave a review! We're thrilled to hear that you and your son are happy with the service and maintenance for your RV and Ford at Arlington Heights Ford. Our team takes pride in providing friendly and helpful service, and we truly appreciate your recommendation. We look forward to seeing you next time! Sincerely, The Team at Arlington Heights Ford

October 16, 2024

JB was courteous and professional and very helpful. He made the experience painless and in the future I would gladly work with him again. More

by keithpierce27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that JB provided you with a courteous and professional experience at Arlington Heights Ford. We appreciate your kind words and look forward to assisting you again in the future. Please feel free to share your experience with others! Sincerely, The Team at Arlington Heights Ford

October 12, 2024

The service is always excellent and the people go above and beyond with courtesy and information More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Arlington Heights Ford responded

Thank you for your kind words, Linda! We truly appreciate your positive review about Arlington Heights Ford. It’s great to hear that you’ve had excellent service and found our team to be courteous and informative. We look forward to welcoming you back for your next visit! Sincerely, The Team at Arlington Heights Ford

October 08, 2024

Mike took excellent care of me! Answered all my questions and great service! It was nice to see Jerry too! He also answered a question when I first came in. Everyone always goes a More

by loveneverfails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that Mike, Jerry, and Tony provided you with excellent service at Arlington Heights Ford. It's our goal to go above and beyond for our customers, and we're glad you felt that during your visit. We appreciate your kind words and look forward to seeing you again! Sincerely, The Team at Arlington Heights Ford

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