Arlington Heights Ford - Service Center

Polite over the telephone and in person, took care of everything that needed to be done on my vehicle and delivered my Van to my address, a job well done Trevor Metling, Thank you. everything that needed to be done on my vehicle and delivered my Van to my address, a job well done Trevor Metling, Thank you. More

Mike did a great job of keeping me up to date on my truck in for service in for service More

Mike was a great associate. Very professional and the service was timely and took care of my concerns. I’ll keep coming back. Very professional and the service was timely and took care of my concerns. I’ll keep coming back. More

Awesome dealership and service department. Mike Waddle was friendly, prompt and responsive in preparing the paperwork to service my Ford Edge. Mike Waddle was friendly, prompt and responsive in preparing the paperwork to service my Ford Edge. More

Thanks for having the service guy blow out the sunroof drains. It rained last night and NO leaks...Hurray! Dick Carlson drains. It rained last night and NO leaks...Hurray! Dick Carlson More

I have always had good and helpful service at Arlington Heights Ford whether it was when I bought my care or for it]s maintenance. Thank you. Heights Ford whether it was when I bought my care or for it]s maintenance. Thank you. More

Anoeil Domen was an awesome guy to work with, he realy takecare of our maverick i always come see him for our takecare of our maverick i always come see him for our More

I brought my car in for an oil change and to have it looked at for a concern I was having. Justin Barrett reached out to me to let me know the technicians suspected a leak and suggested we do some diagn looked at for a concern I was having. Justin Barrett reached out to me to let me know the technicians suspected a leak and suggested we do some diagnostics. When I was hesitant to do the diagnostics Justin used his power of persuasion to explain why he felt it might be better to do now and not wait. Trusting him, we proceeded and it’s a good thing we did because it was found that I needed a new engine. Justin helped me feel at ease letting me know that this job fell under my warranty and he would get the paperwork started. He kept me in the loop throughout the entire process and patiently answered any questions I had and never made me feel rushed. I’m thankful Justin has such a trusting personality and kind spirit. I felt in good hands and it’s employees like him that make customers loyal to the brand! More

Besides being impressed overall with the dealership thus far, I especially appreciated that John Burzawa went above and beyond expectation naturally, to accommodate me and service my vehicle excellently. T far, I especially appreciated that John Burzawa went above and beyond expectation naturally, to accommodate me and service my vehicle excellently. Thank you J.B.! More

Prompt, courteous, and attentive service. John Burzawa devoted personal attention and My vehicle Service was quick and in timely fashion John Burzawa devoted personal attention and My vehicle Service was quick and in timely fashion More