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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,353 Reviews

1,353 Reviews of Arlington Heights Ford - Service Center

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April 05, 2025

Very professional and courteous service. We’ve always enjoyed our long term relationship with this dealer. More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Barrett
April 03, 2025

Jerry took care of me and was very professional. Everyone is service was friendly and they handled my car with care. Highly recommend! More

by kelleyryan98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Always professional friendly service at a fair price! My wait times are always very minimal. Mike Waddle is one of the very best service managers! More

by Jerry V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Pleased with service and time to get work done. Manger was very good at explaining work to be done and cost More

by lbouch5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Polite over the telephone and in person, took care of everything that needed to be done on my vehicle and delivered my Van to my address, a job well done Trevor Metling, Thank you. More

by rbarnes8493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Mike did a great job of keeping me up to date on my truck in for service More

by Kuhlones
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Mike was a great associate. Very professional and the service was timely and took care of my concerns. I’ll keep coming back. More

by Kontjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Awesome dealership and service department. Mike Waddle was friendly, prompt and responsive in preparing the paperwork to service my Ford Edge. More

by Michael.Little1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Thanks for having the service guy blow out the sunroof drains. It rained last night and NO leaks...Hurray! Dick Carlson More

by Dick
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

I have always had good and helpful service at Arlington Heights Ford whether it was when I bought my care or for it]s maintenance. Thank you. More

by kmm245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.