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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,326 Reviews

1,326 Reviews of Arlington Heights Ford - Service Center

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June 07, 2024

Very nice job , explain what is the problem and process the people is very friendly More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

My service rep Victor was hands down the best communicator during a grueling service process. His level of customer service helped ease the insurance and ordering woes. Outstanding experience, More

by BigDaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Explained process fully. Explained why additional services were required and what the benefit of each was. More

by mikemac01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Waddle
June 04, 2024

Mike took care of my needs promptly and efficiently. Wait time was minimal. Thanks Mike. More

by helenmulkerrin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Good people good place. Friendly and patient to answer questions Been having my suv quick lane services for very very many years always satisfied More

by Scorpiogal41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Marco and Jeremy were a great help with my escape, helped me connect my fordpass while I was in service! More

by kevin355
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Gibson
May 26, 2024

Great service and great people to work with. Best Ford dealership in the country. Thank you. More

by tguido0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Their customer service is fantastic - it's hard to find these days, but look no further! More

by Danyce.Letkewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

MIKE WADDLE At Arlington Heights Ford has always been very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department More

by Tjrenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

waddle was very efficient and courteous billing was right work performed was right wait was as-expected what more can you ask kjc More

by caeassociates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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