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Arlington Heights Ford - Service Center
Arlington Heights, IL
1,306 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,306 Reviews of Arlington Heights Ford - Service Center
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January 02, 2025
I had an excellent experience with the Service Department at Arlington Heights Ford. I admit to not being the easiest customer to deal with at the time, however, John Burzawa handled the situation with excep at Arlington Heights Ford. I admit to not being the easiest customer to deal with at the time, however, John Burzawa handled the situation with exceptional professionalism and patience. His clear communication and willingness to go the extra mile made the entire process seamless and stress-free. Highly recommend this team for their outstanding service! More
by dash95
Employees Worked With
December 28, 2024
Jerry and Mike in the service department are the reason I have purchased 6 Fords from AH Ford have purchased 6 Fords from AH Ford More
by irisheyes43
December 24, 2024
The used car selection is pretty decent, and the service/ repair department is usually very good repair department is usually very good More
by Bikrchik
December 23, 2024
Staff is very helpful and efficient. They’re willing to do whatever it takes to make sure the customer is taken care of. They’re willing to do whatever it takes to make sure the customer is taken care of. More
by Ndeckard1017
Employees Worked With
December 22, 2024
Mike waddle is the best! Very knowledgeable and very honest .He definitely knows his stuff! Very knowledgeable and very honest .He definitely knows his stuff! More
by anthony12368
Employees Worked With
December 20, 2024
Our the past few years, we have purchased the following new vehicles: Ford Fusion Hybrid, Focus, Edge, and Explorer ST. We have also purchased a used 2019 F-150. One of the principal reasons why we continu new vehicles: Ford Fusion Hybrid, Focus, Edge, and Explorer ST. We have also purchased a used 2019 F-150. One of the principal reasons why we continue to return to Arlington Hts. Ford to purchase vehicles is the excellent Service Department. Jerry Hood, Service Manager, Mike Waddle, Service Rep., the other service reps., and the mechanics have never disappointed us. We feel like we are valued and appreciated because we are truly "heard," and service staff seek to address our concerns. More important, our vehicles are maintained well, and if a repair is needed, staff are "on it" and perform great work. Kudos to the Arlington Hts. Ford Service Department! More
by DocEsch
December 18, 2024
Great service. The car is now ready for winter. We have been going to Arlington Heights Ford since 1997. The car is now ready for winter. We have been going to Arlington Heights Ford since 1997. More
by josephwfoss1209
Employees Worked With
December 18, 2024
Great service he was really eager to help make sure everything was taken care of everything was taken care of More
by ford
Employees Worked With
December 18, 2024
Great service, professional support and knowledgeable staff. I highly recommend this location for anyone who is looking for tremendous service. staff. I highly recommend this location for anyone who is looking for tremendous service. More
by Tim
Employees Worked With
December 18, 2024
Mike was very helpful and explained exactly what work was needed. Work was done satisfactorily needed. Work was done satisfactorily More
by bnelewin
Employees Worked With
