Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,856 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,856 reviews
April 07, 2025
Sam will develop a following. He actually helps you and he intends for you to be satisfied. This was not the easiest purchase, but Sam made sure it was right. I cannot give t He actually helps you and he intends for you to be satisfied. This was not the easiest purchase, but Sam made sure it was right. I cannot give the noted dealership full credit. They did not handle the purchase. More
by kh
Employees Worked With
April 05, 2025
Great buying experience! ! I definitely recommend buying a car from this dealership!! Jose and Kirill are the best! ! I definitely recommend buying a car from this dealership!! Jose and Kirill are the best! More
by madisonfleissner
April 05, 2025
Guys helped us with a purchase of F-350,did excellent job in helping us out and made sure we bought right truck. in helping us out and made sure we bought right truck. More
by Bake
April 05, 2025
Sam did a great job helping me find the car I wanted on April 4, 2025. April 4, 2025. More
by eby510
April 05, 2025
It was Nice experience. The manager and the sales man were very attentive, helpful, friendly. The manager and the sales man were very attentive, helpful, friendly. More
by Anderson Coronado Paez
Employees Worked With
April 05, 2025
Exelent service and attention the seller was very kind and treated us with great respect. and treated us with great respect. More
by nuestravoda81
Employees Worked With
April 05, 2025
Very professional and courteous service. We’ve always enjoyed our long term relationship with this dealer. We’ve always enjoyed our long term relationship with this dealer. More
by TL
Employees Worked With
April 05, 2025
Servicio excelente y todo claro muy amables y cordiales nos mostraron el auto que compramos nos mostraron el auto que compramos More
by nerilopez8337
Employees Worked With
April 03, 2025
Jerry took care of me and was very professional. Everyone is service was friendly and they handled my car with care. Highly recommend! Everyone is service was friendly and they handled my car with care. Highly recommend! More
by kelleyryan98
April 03, 2025
At Ford guys did a great job,helped us with truck and we got what we needed for work. got what we needed for work. More
by tyga770707
