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Arlington Heights Ford
Arlington Heights, IL
4,710 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,710 reviews
January 26, 2025
Lonnie and Joe were great. We came to look at one specific vehicle and there was no trying to sell us something more expensive. They worked hard to get us our deal and we are s We came to look at one specific vehicle and there was no trying to sell us something more expensive. They worked hard to get us our deal and we are so happy to have a great family car for our babies. More
by angela.ostinganhela
January 25, 2025
They made this whole process quick and easy! Happy to buy a car here. Thank you Happy to buy a car here. Thank you More
by Epatlovich22
Employees Worked With
January 24, 2025
Very prompt response when bringing in your car for service! They are very customer service focused. service! They are very customer service focused. More
by laura.figaro
Employees Worked With
January 24, 2025
We're very happy with the service we received at Arlington Hts Ford. John "JB" Burzawa was helpful and easy to work with. He kept us informed about the work being done and notified us when our Expe Arlington Hts Ford. John "JB" Burzawa was helpful and easy to work with. He kept us informed about the work being done and notified us when our Expedition was ready. More
by Janet
January 23, 2025
Isaiah was a pleasure to do business with. He made the car buying experience both informative and professional. Isaiah answered all of our questions and didn’t hesitate to find the answer if He made the car buying experience both informative and professional. Isaiah answered all of our questions and didn’t hesitate to find the answer if he didn’t know the answer himself. Isaiah did an excellent job and Arlington Ford is lucky to have him as part of the sales team. More
by Efd600
January 23, 2025
Good service really nice Jesus Sanchez and made our car buying a really good experience buying a really good experience More
by saraymarquez1215
Employees Worked With
January 22, 2025
Always a pleasure buying my new truck at Arlington heights Ford. Rich is very professional and down to earth. He very knowledgeable and fair. I appreciate his approach with his clients. heights Ford. Rich is very professional and down to earth. He very knowledgeable and fair. I appreciate his approach with his clients. More
by jscinvestments
January 22, 2025
John was great to work with. The issues I was having with my car was resolved. The service I received was awesome. The issues I was having with my car was resolved. The service I received was awesome. More
by ckalcsics
Employees Worked With
January 22, 2025
The dealership is amazing. Super courteous and polite. They listened to me in what I was looking for in a vehicle and they fulfilled it. Elliott Reichel was my sales person who Super courteous and polite. They listened to me in what I was looking for in a vehicle and they fulfilled it. Elliott Reichel was my sales person who I dealt with directly and couldn’t have made this experience any better. John Guido Jr., the general manager, even came over to make sure I was satisfied and if there’s anything else that they could do. Just a pleasurable experience in purchasing a vehicle. More
by Bob
January 22, 2025
Arlington Heights Ford did a great job helping me buy my Toyota 86. I would definitely recommend others to come here. Toyota 86. I would definitely recommend others to come here. More
by Adriannasapp@icloud.com
Employees Worked With
