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Arlington Heights Ford
Arlington Heights, IL
4,652 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,652 reviews
October 15, 2024
Thank you to Colton at Arlington Heights Ford. Great coffee and great service will definitely come back Great coffee and great service will definitely come back More
by eric.behun
Employees Worked With
Other Employees :
Colton Hannemann
October 12, 2024
Colton did an awesome job with the transaction and explaining the vehicles options. I would recommend him to other customers in the future: explaining the vehicles options. I would recommend him to other customers in the future: More
by cgmathew900
Employees Worked With
Other Employees :
Colton Hannemann
October 12, 2024
Rich helped me get a heritage bronco sport thank you rich I will be back again I will be back again More
by jwl803
October 12, 2024
Our 2nd purchase with Lonnie catanese, great service, honest and he is an asset to your company! honest and he is an asset to your company! More
by Margsaz
Employees Worked With
October 12, 2024
The service is always excellent and the people go above and beyond with courtesy and information and beyond with courtesy and information More
by Linda
October 12, 2024
Made everything super easy for me. Gave me a good amount for my trade and was treated with perfect customer service by Isaiah Gave me a good amount for my trade and was treated with perfect customer service by Isaiah More
by Jason
Employees Worked With
October 12, 2024
I had a great experience with Elliot start to finish. He was patient, answered all my questions, and was overall awesome to work with! He was patient, answered all my questions, and was overall awesome to work with! More
by isabellaflorio37
Employees Worked With
October 11, 2024
Thanks to Lonnie and Jose I’m driving out of here in my new Bronco!!! They made the process so easy and stress free! new Bronco!!! They made the process so easy and stress free! More
by Bethrubel
Employees Worked With
October 11, 2024
Had a pleasant experience with the sales and finance team. Elliott was amazing. Thank you Elliott. team. Elliott was amazing. Thank you Elliott. More
by oibagere
October 10, 2024
Sales process was easy and Coltan was a pleasure to work with and accommodating . Would work with him again. with and accommodating . Would work with him again. More
by Timsev
