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Arlington Heights Ford
Arlington Heights, IL
4,550 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,550 reviews
September 30, 2024
They were very helpful in assisting me with purchasing my truck and getting what I want. truck and getting what I want. More
by Patrick
September 28, 2024
Had a great experience buying my second vehicle with Lonnie Catanese. Made the buying experience smooth and effortless. Lonnie Catanese. Made the buying experience smooth and effortless. More
by Sebastiangavina96
Employees Worked With
September 28, 2024
Victor in service is great to do with and make sure my truck is done properly truck is done properly More
by bdsharks
Employees Worked With
September 28, 2024
Exceptional Ser from JB the Ser Adv took care of what I asked him to from the recall to the from end shaking all in a great amount of time Great dealership definitely allot better I mean allot from other asked him to from the recall to the from end shaking all in a great amount of time Great dealership definitely allot better I mean allot from other Ford dealerships More
by mI Sandman
September 28, 2024
Thank you guys so much for giving me a great deal on the Colorado. Isaiah and the manager Israel helped me out and made everything super easy. Colorado. Isaiah and the manager Israel helped me out and made everything super easy. More
by Lindsays7190
September 28, 2024
Tony was great to work with. Personable right from greeting me all the way through the entire process. Felt like I wasn't dealing with a salesman. The entire process was smooth a Personable right from greeting me all the way through the entire process. Felt like I wasn't dealing with a salesman. The entire process was smooth and fairly quick. Highly recommend! More
by Fullmer.sm
September 27, 2024
Outstanding service and attention to detail. They make sure that you have the best buying experience., great experience They make sure that you have the best buying experience., great experience More
by Jasieloff
September 27, 2024
Great sales job by salesman Elliott Reichel. He went above and beyond to make sure I got a great deal. He went above and beyond to make sure I got a great deal. More
by ATHOMASHOW
Employees Worked With
September 27, 2024
I.lake de service on fort Arlington Heights all ways good gays tanks you gays gays tanks you gays More
by antonio
Employees Worked With
September 26, 2024
I recently sold my 2017 Raptor to Arlington Heights Ford, and the experience was fantastic! Ronald Skalski, my rep, was great to work with—professional, friendly, and gave me top dollar for my vehicle. The e and the experience was fantastic! Ronald Skalski, my rep, was great to work with—professional, friendly, and gave me top dollar for my vehicle. The entire process was smooth and hassle-free, making it one of the easiest sales I've ever done. Highly recommend both Ron and the dealership! More
by Nikko97
