Archer Volkswagen

The salesperson was very knowledgeable. He was very trustworthy because he drove a Volkswagen and also his wife, which showed me he trusted the brand and he enjoyed the reliability the vehi He was very trustworthy because he drove a Volkswagen and also his wife, which showed me he trusted the brand and he enjoyed the reliability the vehicle it provided. He is very nice, patient, and paid attention to all details. More

Archer Volkswagen has the best customer service. Jin took care of my car problem in a timely manner. He was professional and concerned about me as a customer. Extremely hot day in Houston, Tx on the Jin took care of my car problem in a timely manner. He was professional and concerned about me as a customer. Extremely hot day in Houston, Tx on the day my car would not start. More

Archer VW is a very down to earth dealership friendly staff great customer service, fast service. staff great customer service, fast service. More

Outstanding customer service from Mr. Ricardo (aka “Rico”). Personnel in the dealership were very professional and courteous! Ricardo (aka “Rico”). Personnel in the dealership were very professional and courteous! More

Decent service but the team should try to avoid sell-up and perform activities requested and perform activities requested More

My service at this dealership wasn’t as good as it usually is. Getting a clear description of what was necessary to be completed for this service wasn’t given. Communication also lacked. On the day my usually is. Getting a clear description of what was necessary to be completed for this service wasn’t given. Communication also lacked. On the day my car was supposed to be ready I texted in the morning and didn’t receive a response until late afternoon. It was disappointing because communication was fast when my advisor needed to know what repairs I wanted to approve but then lacked after. It gave the impression they just wanted my money. Then during checkout I was told about the credit/debit fee when I arrived and was never provided a link. I did appreciate the uber service and the willingness to call my Ubers. More

The Archer Volkswagon dealership was on the ball today. Quick, professional service and a nice salesman help me peruse the new Volkswagons while I waited. Quick, professional service and a nice salesman help me peruse the new Volkswagons while I waited. More

Chris Cantu was knowledgeable, listened to my needs and recommended just the right car for me. There was no pressure to "buy now." I was very impressed by the transparency of the overall sales experienc recommended just the right car for me. There was no pressure to "buy now." I was very impressed by the transparency of the overall sales experience. I generally dread the car buying process, but Archer Volkswagen was a pleasant surprise. More

This is my second purchase with Archer Volkswagen with my salesman Jamaal Taylor always the best experience. I would recommend to anyone that needs to get a car to talk to Jamaal. He will take care of you al salesman Jamaal Taylor always the best experience. I would recommend to anyone that needs to get a car to talk to Jamaal. He will take care of you always great Customer Service thanks again, Jamaal. More

My service rep was friendly, professional, and great with communicating the issue, parts list, cost, and timeline. communicating the issue, parts list, cost, and timeline. More