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Archer Volkswagen

Houston, TX

4.5
571 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 571 reviews

October 22, 2026

Buyer Beware — Don’t Waste Your Time Ive dealt directly with Chris Hernandes New car Manager This dealership claims it can beat any deal, but based on my experience, that claim does not hold up More

by Dutchbros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Cantu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hernandez New car manager
Oct 25, 2026 -

Archer Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Oct 26, 2026 -

Dutchbros responded

lol You all are a Joke.. YOu want to give people the best experience don't lie of BS them and waste there time.. If you claim you can beat or match offers from other dealership and you get a written signed proposal from another dealership .. BEAT IT as you claimed.. People don't waste your time the ownership at this dealership is BS

October 22, 2026

My wife and I have purchased 5 VW and our oldest daughter has had two. All from the Archer family. I think that says it all. 🙏🏿 More

by reginaldhardyjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Turcious
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Lissanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Tomaselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Archer Volkswagen responded

Knowing that your family has trusted our dealership for every one of your Volkswagen purchases speaks volumes. We’re honored you chose our team again for your used Atlas purchase. Hearing your family’s continued loyalty means a great deal to us.

October 21, 2026

I didn't pay attention to the dealer but environment and service was excellent and paperwork process was satisfied. More

by Elizabeth Villa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2026 -

Archer Volkswagen responded

Knowing our showroom atmosphere and service met your expectations is rewarding. We’re glad the paperwork process was straightforward and you were satisfied with your Volkswagen Tiguan purchase.

October 20, 2026

Easy to work with! All employees had a smile on their face. Working with a salesman who handled Costco members was a dream. More

by kwcoleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 21, 2026 -

Archer Volkswagen responded

Your mention of our friendly, smiling staff highlights how we aim to make each purchase enjoyable. We’re delighted the process of buying your new Volkswagen Tiguan through our Costco Member program felt seamless.

October 17, 2026

Took advantage of the young female driver and upsold her from an oil change to an service mile package without contacting the owner/scheduler for approval. I'm super disappointed that they'd abuse our trust More

by accoldren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure!
Oct 22, 2026 -

Archer Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 16, 2026

As a walk, the service was immediate, timely, detailed and thorough. I will return for future needs. More

by erlvanar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Archer Volkswagen responded

Thank you for the five-star rating. We’re pleased the service on your Volkswagen Tiguan was prompt, detailed, and thorough, and we look forward to assisting you again.

October 16, 2026

Accommodating, clean, antiquated, affordable, immediate, timely, detailed, thorough, approachable, providing, knowledgeable, remote, deprived, simple, technological. More

by ruseneres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Archer Volkswagen responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 11, 2026

The service and personnel were excellent. The men's bathroom was nasty. On my last visit the men's bathroom had paper towels all over the floor. It looked like it hasn't been cleaned in weeks. More

by RASENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Archer Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 10, 2026

From the moment my daughter and I arrived to the Dealership every encounter was very Pleasant and Professional. I never felt pressured or discouraged. Thank you guys for a wonderful experience. More

by adreanagerm14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Archer Volkswagen responded

Your note about every encounter being pleasant and professional highlights the experience we aim to deliver. Knowing you never felt pressured throughout your purchase means a lot to our team. Congratulations on your new Volkswagen Jetta, and thank you for letting us serve you and your daughter.

October 09, 2026

Ivan is an amazing Service advisor, he always provides the correct information for me and makes sure that my car is always taken care of. More

by Devno7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Archer Volkswagen responded

Your praise for Ivan’s clear communication and dedication to your Tiguan highlights the standards we uphold in our service department. Hearing that he always provides correct information and takes such good care of your vehicle means a lot to us.

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