Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Berlin
Berlin, CT
1,050 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,050 reviews
Verified Customer
January 21, 2024
I really do enjoy bringing my car to the dealership for service. My service associate Keith goes above and beyond and my sales person Jim is great too! I always love chatting and connecting with them. Gina service. My service associate Keith goes above and beyond and my sales person Jim is great too! I always love chatting and connecting with them. Gina was my associate for this service appointment, and she was wonderful too. Everyone goes above and beyond to ensure your satisfaction. More
by LJANSKY
January 21, 2024
Was lied on and stolen from , no communication bad service , aggressive general manager ,excuse ridden and no transparency in their words service , aggressive general manager ,excuse ridden and no transparency in their words More
by David
January 20, 2024
Scheduling service was easy and convenient. The vehicle was ready before the time promised. The staff is friendly and the facility is very clean. The vehicle was ready before the time promised. The staff is friendly and the facility is very clean. More
by Jake
Employees Worked With
Jaime Andrzeicik
January 17, 2024
This dealer was very easy to work with to trade in a vehicle and get a fair price. Everyone I worked with was knowledgeable and friendly. No one was pushy about anything which took a lot of stress away vehicle and get a fair price. Everyone I worked with was knowledgeable and friendly. No one was pushy about anything which took a lot of stress away from the stereotypical dealer experience. Thank you! More
by lewismxc
Employees Worked With
Other Employees :
Jennifer Budaj, Diyan Sheikh
January 17, 2024
Very low pressure environment, great attention to detail, fantastic friendly staff and fair pricing both on inventory and trade-ins. fantastic friendly staff and fair pricing both on inventory and trade-ins. More
by larakirstinanderson
January 17, 2024
I have had quite a few Acruas, most I’ve gotten through Acura of Berlin. I have always had a great experience, but my recent leasing experience was above and beyond that. I worked with Jim. The process was Acura of Berlin. I have always had a great experience, but my recent leasing experience was above and beyond that. I worked with Jim. The process was quicker than ever (usually I am there the full day when purchasing a vehicle). I felt like he truly cared what my needs and wants were, was completely transparent, and gave me the best deal for me. I look forward to my continued relationship with Jim and Acura of Berlin! More
by darc.apic
Employees Worked With
January 14, 2024
The experience is always pleasant and efficient The experience is always pleasant and efficient, the make you feel heard and understood experience is always pleasant and efficient, the make you feel heard and understood More
by David1962
