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Acura of Berlin
Berlin, CT
1,048 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,048 reviews
February 10, 2024
Jamie called me when my car part came in, she was able to assign Freddie to drop me off at the gym . She is very friendly and competent . Freddie is also very professional and friendly we usually have a good assign Freddie to drop me off at the gym . She is very friendly and competent . Freddie is also very professional and friendly we usually have a good conversation during drop off. More
by AAYUB1
Verified CustomerEmployees Worked With
Jaime Andrzeicik, Jaime Andrzeicik
February 09, 2024
They did exactly what I needed and got the car done in time They also washed the car time They also washed the car More
by william.miller88
February 07, 2024
It was a good experience. Very helpful in assisting me in making my vehicle decision. Very helpful in assisting me in making my vehicle decision. More
by ZELEKFAMILY
February 06, 2024
Jim was a pleasure to work with, he was very helpful, knowledgeable and answered all of our questions about the car. I would recommend him to anyone looking to purchase an Acura. This was a great experi knowledgeable and answered all of our questions about the car. I would recommend him to anyone looking to purchase an Acura. This was a great experience. Marc and Julie M. More
by mvmaru88
February 05, 2024
The process was streamlined. The communication from Jaime was timely and clear. I appreciated the video of my car that was sent explaining what was seen. The communication from Jaime was timely and clear. I appreciated the video of my car that was sent explaining what was seen. More
by Isandegirl
Employees Worked With
Jaime Andrzeicik, Jaime Andrzeicik
February 05, 2024
Excellent Gina explained the services to be performed in detail. While waiting she explained the technicians recommendations and suggestions on when these can be performed and how much it will cost. detail. While waiting she explained the technicians recommendations and suggestions on when these can be performed and how much it will cost. More
by n_saravana123
Employees Worked With
Gina Battistini
February 04, 2024
I am always received with a courteous smile and dropping off the car is always hassle free. off the car is always hassle free. More
by yesenyaoliveras
February 03, 2024
Always a great experience. Everyone is great. Matthew at the check out desk is just wonderful! Everyone is great. Matthew at the check out desk is just wonderful! More
by Lindamunson5
