Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Berlin
Berlin, CT
1,308 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,308 reviews
December 18, 2025
I went in looking for something very specific, and the guy's came through and found me exactly what I was looking for. Great experience and highly recommend guy's came through and found me exactly what I was looking for. Great experience and highly recommend More
by BENNYFR78
December 17, 2025
I always have the dealership do the work on my vechile, Keith takes the time to listen to my concerns about the car and explains in detail what is going to be done. I feel like family when I'm there Keith takes the time to listen to my concerns about the car and explains in detail what is going to be done. I feel like family when I'm there More
by Spete1978
Verified CustomerDecember 13, 2025
The Acura dealership was great however Ellen Rob and Emma were extremely kind and I appreciate the advice and help they gave me Jonathan was okay but the others were very helpful and went out of their way to were extremely kind and I appreciate the advice and help they gave me Jonathan was okay but the others were very helpful and went out of their way to make sure I was satisfied they're the reason why I'm coming back again More
by CKESHIA99
Employees Worked With
Other Employees :
Rob and Ellen are really awesome people who care about their clients they were extremely kind to me and made sure I was taken care of
December 12, 2025
Great experience, professional, and knowledgeable people Nothing else to say Customer oriented and food customer service Nothing else to say Customer oriented and food customer service More
by ORBLAKE121
December 10, 2025
Okay ? ? Okay ?? Very nice people .Very friendly service. They are doing a good job ? Okay ?? Very nice people .Very friendly service. They are doing a good job More
by Barszczfamily
December 09, 2025
Good, love the experience each time I go. Very efficient and trustworthy group of people. Very efficient and trustworthy group of people. More
by mcaterino
December 08, 2025
Went into Acura in Berlin to turn in my lease and upgrade to a new vehicle. Off the bat Jim was very nice, he listened to my needs, made great recommendations and had a no xx approach, which I appreciated! B to a new vehicle. Off the bat Jim was very nice, he listened to my needs, made great recommendations and had a no xx approach, which I appreciated! Because of him and the Acura staff my experience was top notch. I wouldn’t recommend anyone else!! He’s the go to guy! More
by Luponio001
Employees Worked With
December 07, 2025
Jonathan my intake person was exceptional. Friendly, kind and had my serve done in very good time. I've always been impressed with Acura's service. Friendly, kind and had my serve done in very good time. I've always been impressed with Acura's service. More
by kmpakus
December 06, 2025
Very professional and courteous. They answered all my questions and were easily available to me. They answered all my questions and were easily available to me. More
by 65crafa
