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Acura of Berlin
Berlin, CT
1,120 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,120 reviews
May 08, 2025
I recently purchased a pre-owned Integra and had the pleasure of working with Jim throughout the process. From start to finish, Jim was incredibly patient and attentive—spending nearly three hours with pleasure of working with Jim throughout the process. From start to finish, Jim was incredibly patient and attentive—spending nearly three hours with me as I test drove and considered my options. He truly listened to all of my concerns and went above and beyond to ensure my needs were met, not just during the sale but even in the weeks that followed. Jim was always just a phone call away and worked tirelessly until the car was exactly what I wanted. I couldn’t have asked for a better experience. Highly recommend! More
by kg4223
May 06, 2025
Great customer service and ease to purchase. Leo provided amazing support and customer service making this a great experience. I will definitely be coming back here in the future. Leo provided amazing support and customer service making this a great experience. I will definitely be coming back here in the future. More
by Jairol
Verified CustomerMay 06, 2025
I had a fantastic experience working with kevin when purchasing my vehicle.He was friendly, professional, and genuinely helpful. purchasing my vehicle.He was friendly, professional, and genuinely helpful. More
by Hailysilva
May 05, 2025
Leo made our visit at Acura Berlin a really satisfying experience . He was very professional and attentive to our needs. experience . He was very professional and attentive to our needs. More
by dbautistarn
Employees Worked With
May 01, 2025
Awesome experience at Acura of Berlin. It was quick and easy and Raj was so knowledgeable about the MDX we purchased. Tom in finance was also excellent! Highly recommend Acura of Berlin It was quick and easy and Raj was so knowledgeable about the MDX we purchased. Tom in finance was also excellent! Highly recommend Acura of Berlin! More
by MLENTINI25
May 01, 2025
Had a really great experience. Fast and easy process thanks so much to Kevin! Highly recommend! Fast and easy process thanks so much to Kevin! Highly recommend! More
by Rebecca
Employees Worked With
May 01, 2025
Good customer service great personality great to deal with very knowledgeable Great experience Pleasure to deal with with very knowledgeable Great experience Pleasure to deal with More
by BOBFRU82479
April 30, 2025
Kevin was overly accommodating and patient, and willing to provide any and all information needed for a car purchase. to provide any and all information needed for a car purchase. More
by Gail.burdon
April 27, 2025
Jim and Eric the GM were very helpful and straightforward in helping me purchase my new MDX this is my second one buying from Jim i really recommend him. I also would like to thank Tom the business manager f in helping me purchase my new MDX this is my second one buying from Jim i really recommend him. I also would like to thank Tom the business manager for a smooth delivery transaction, Acura of Berlin definitely keeps the customer experience as a high priority. More
by IvanM
