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Acura of Berlin
Berlin, CT
1,094 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,094 reviews
April 10, 2025
The service here is impeccable but I must admit, pricing is a bit high for the service, but I'm poor so I guess that's a me problem lol. Keep up the great work,ladies and gents. is a bit high for the service, but I'm poor so I guess that's a me problem lol. Keep up the great work,ladies and gents. More
by ALLABOUTBIZS
Verified CustomerEmployees Worked With
Joshua was great. Didn't really interact with anyone else.
April 08, 2025
I have been working with Acura of Berlin for over 20 years. They have always treated me well and I've always been happy with both the sales side and the service side of the business. I recommend them hi years. They have always treated me well and I've always been happy with both the sales side and the service side of the business. I recommend them highly. More
by DWRENN
April 08, 2025
We had an excellent experience purchasing our car from Leo at Acura of Berlin dealership. We didn’t expect to leave the same day with a vehicle, but the entire process was incredibly smooth. The team was Leo at Acura of Berlin dealership. We didn’t expect to leave the same day with a vehicle, but the entire process was incredibly smooth. The team was honest, easy to work with, and made everything straightforward. We were in and out relatively quickly—truly one of the smoothest car-buying experiences we’ve ever had. Would definitely recommend them to anyone in the market for a new vehicle! More
by James & L
April 06, 2025
Thanks to Rob Moffa in service dept. the little trick updates my CR-V. Now I have warm inside car with 22 mpg gasoline efficiency the little trick updates my CR-V. Now I have warm inside car with 22 mpg gasoline efficiency More
by MingLi20002
Employees Worked With
April 03, 2025
Amazing service, great attitude and so nice and helpful. Will suggest to others for help. Will suggest to others for help. More
by Arbored
April 03, 2025
I worked with Leo to help me buy my 2022 Acura MDX. He's a great guy and I felt no pressure to buy a car. He gave me his honest advice on which model/year U should buy and was a great salesman to work He's a great guy and I felt no pressure to buy a car. He gave me his honest advice on which model/year U should buy and was a great salesman to work with. More
by coachpost71
April 03, 2025
Leo is wonderful to work with. He is professional and took care of all questions. He is professional and took care of all questions. More
by Dana
April 03, 2025
Quick turn around on my new car. By the way, this was my 4th car from Acura of Berlin. I have always been pleased with the service and staff. By the way, this was my 4th car from Acura of Berlin. I have always been pleased with the service and staff. More
by lukefmcgee
Employees Worked With
April 02, 2025
Jim was very helpful and straightforward in helping me purchase my Integra. Acura of Berlin is definitely keeps the customer experience as a high priority. purchase my Integra. Acura of Berlin is definitely keeps the customer experience as a high priority. More
by Emil
Employees Worked With
