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Acura of Berlin
Berlin, CT
1,050 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,050 reviews
September 13, 2024
Claudia was responsive, helpful, and great to work with. We’re so happy with our new ZDX, especially since she spent so much time walking us through the car and how to make best use of all the features. Tha We’re so happy with our new ZDX, especially since she spent so much time walking us through the car and how to make best use of all the features. Thank you Claudia! More
by JillianJ
September 12, 2024
I have a great experience at this dealership. The service technician Jaime are very professional. She helped me to get my car fixed the issue of the bad Fakra connectors. I definitely recommend f The service technician Jaime are very professional. She helped me to get my car fixed the issue of the bad Fakra connectors. I definitely recommend for others. More
by dan_vp860
Verified CustomerSeptember 12, 2024
The service department and Keith Davis are always extremely professional. I would highly recommend both Keith and the service team. extremely professional. I would highly recommend both Keith and the service team. More
by Bob
September 11, 2024
Brandon helped us find a vehicle through an internet search. Jim finalized the deal and was very professional! Jim made the car leasing experience a personal one! He made my family feel comfortable wit search. Jim finalized the deal and was very professional! Jim made the car leasing experience a personal one! He made my family feel comfortable with our decision- He did his best to get us at the price point that we needed and ensured us that he was a text away if we needed anything! His communication skills were topnotch- He was very knowledgeable about the car and our needs with a new driver behind the wheel. Highly recommend him for your car needs. More
by HEDSTROMLEANNE
September 11, 2024
I had a great experience with Acura of Berlin. They were professional and not pushy. Answered all of my questions and worked with me on securing the right vehicle. I was in a time crunch and they They were professional and not pushy. Answered all of my questions and worked with me on securing the right vehicle. I was in a time crunch and they worked at my pace. More
by CPina
Employees Worked With
September 10, 2024
They fixed our issues and concerns with our vehicle and kept us updated with any delays. kept us updated with any delays. More
by sandra.szmurlo
Employees Worked With
September 08, 2024
I recently purchased my second SUV at Acura of Berlin and it was also my second time working with Jim Pompei. He made the process seamless, painless, and was very helpful all around. I would not hesitate to it was also my second time working with Jim Pompei. He made the process seamless, painless, and was very helpful all around. I would not hesitate to recommend Jim and Acura of Berlin. More
by Ala1078
Employees Worked With
September 07, 2024
Jonathan was really the star of the show here. He made sure he took care of the things I needed handled right way and was able to answer any questions I might have. He made sure he took care of the things I needed handled right way and was able to answer any questions I might have. More
by tamila392
September 05, 2024
Service is always great every time I come in! I look forward to my visits. I look forward to my visits. More
by HLSTPIERRE
Employees Worked With
