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Acura of Berlin
Berlin, CT
1,026 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,026 reviews
Verified Customer
September 10, 2024
They fixed our issues and concerns with our vehicle and kept us updated with any delays. kept us updated with any delays. More
by sandra.szmurlo
Employees Worked With
September 08, 2024
I recently purchased my second SUV at Acura of Berlin and it was also my second time working with Jim Pompei. He made the process seamless, painless, and was very helpful all around. I would not hesitate to it was also my second time working with Jim Pompei. He made the process seamless, painless, and was very helpful all around. I would not hesitate to recommend Jim and Acura of Berlin. More
by Ala1078
Employees Worked With
September 07, 2024
Jonathan was really the star of the show here. He made sure he took care of the things I needed handled right way and was able to answer any questions I might have. He made sure he took care of the things I needed handled right way and was able to answer any questions I might have. More
by tamila392
September 05, 2024
Service is always great every time I come in! I look forward to my visits. I look forward to my visits. More
by HLSTPIERRE
Employees Worked With
September 03, 2024
Keith handled the service in a prompt, professional manner. Always a pleasure to work with Keith. manner. Always a pleasure to work with Keith. More
by Stanley
September 03, 2024
Claudia was such a pleasure to work with. So knowledgeable. Such a smooth and seamless process. Would highly recommend Claudia for your next car purchase! So knowledgeable. Such a smooth and seamless process. Would highly recommend Claudia for your next car purchase! More
by trihar76
Employees Worked With
September 02, 2024
Could be the best buying experience I've ever had. Stopped in at lunch time to a warm welcome by Lucia's. That was the start of a great experience Jim Pompei finished up with fantastic patience as ge Stopped in at lunch time to a warm welcome by Lucia's. That was the start of a great experience Jim Pompei finished up with fantastic patience as getting insurance binder/cards took several emails (my insurance people couldn't seem to get it right) and he stayed completely positive through it all. Then to complete the sales deal Jim turned me loose on Tom. Another total professional to complete the total experience. This team...Lucius,, Jim and Tom total 5 star team!!! More
by johnaburger55
August 30, 2024
The people are competent, helpful and friendly. I feel safe in my car after having it worked on. I feel safe in my car after having it worked on. More
by Jtbassell
Employees Worked With
August 30, 2024
Very professional and friendly and has your vehicle in and out in a timely manner and out in a timely manner More
by Jules
Employees Worked With
