Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Berlin
Berlin, CT
1,027 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,027 reviews
January 27, 2025
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin. and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin. More
by Claudelf04
Employees Worked With
January 24, 2025
Great sales - Jim Pompei - thank you for your professionalism and for a great car. I had a top rate experience with Jim and the staff at Acura of Berlin. The service department is very impressi professionalism and for a great car. I had a top rate experience with Jim and the staff at Acura of Berlin. The service department is very impressive and knowledgeable. Also very easy to talk to and deal with . I am happy to recommend them to friends and family. Thank you again!!! Keep up the good work. More
by David
January 24, 2025
They did a Good job. Very clean place and very professional - answered my questions-appreciate- thanks Very clean place and very professional - answered my questions-appreciate- thanks More
by marciesudol
Verified CustomerEmployees Worked With
January 23, 2025
Had 1oclock appt but had to wait 30 minute to be seen. Leo was not there,wife was in labor..That was ok Leo was not there,wife was in labor..That was ok More
by GRAPPER80
January 22, 2025
Great service and very professional. The dealership was very professional and it’s design and layout. The dealership was very professional and it’s design and layout. More
by Jseagrave
Employees Worked With
January 21, 2025
Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable. to facilitate the transaction. They went above and beyond to make us feel comfortable. More
by Kalpesh Mistry
January 20, 2025
Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me s The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease More
by THOMASRGERARDE
January 20, 2025
Outstanding on everything. I felt overwhelmed and nervous buying a new car and as soon as I walked in I felt at ease. I felt overwhelmed and nervous buying a new car and as soon as I walked in I felt at ease. More
by MFANGIULLO
January 18, 2025
Didn’t keep us updated on the process at all. Super unprofessional. Wouldn’t recommend. Super unprofessional. Wouldn’t recommend. More
by Hampsterdance65
Employees Worked With
January 17, 2025
Great Customer Service. I Was In And Out Without Any Issues. They Did A Gret Job On My Truck.. I Was In And Out Without Any Issues. They Did A Gret Job On My Truck.. More
by THEOSARGENT
Employees Worked With
