Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Berlin
Berlin, CT
1,307 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,307 reviews
December 27, 2025
I had an excellent experience working with Jim Pompei. From the moment I walked in Jim was genuinely focused on helping me find the right vehicle and took the time to explain everything clearly. He made t From the moment I walked in Jim was genuinely focused on helping me find the right vehicle and took the time to explain everything clearly. He made the entire process simple and stress-free. He truly listened to what I was looking for, answered all of my questions without pressure, and made sure I felt comfortable every step of the way. Everyone at Acura of Berlin was super friendly and helpful. I couldn’t be happier with my new Acura ADX and highly recommend asking for Jim at Acura of Berlin! More
by demiahmadi
December 27, 2025
Always treat me well & never suggest unnecessary work to be done Feel work performed well be done Feel work performed well More
by MELODYLOV
Verified CustomerDecember 26, 2025
Jonathan made everything smooth and easy. They provided a welcoming environment Nice, quick, precise, and knowledgeable They provided a welcoming environment Nice, quick, precise, and knowledgeable More
by Yamaly.rosado
December 25, 2025
Pleasure working with Acura of Berlin. Smooth transaction, found the car we were looking for. Smooth transaction, found the car we were looking for. More
by D C
Employees Worked With
December 23, 2025
Leo was wonderful! He made my car search easy and quick! I found an Acura RDX with tech package in exact color both interior and exterior that I wanted and was able to He made my car search easy and quick! I found an Acura RDX with tech package in exact color both interior and exterior that I wanted and was able to pick it up the next day!! Everything was on time! Leo is extremely professional and knowledgeable. Best car buying experience ever!!! More
by Jodystjohn1
Employees Worked With
December 22, 2025
The best The dealership is the best. I wouldn't buy or service a car anywhere else. I wouldn't buy or service a car anywhere else. More
by Lmasthay
December 20, 2025
Welcoming and easy to deal with. Good price and great service ?? A good dealer, nice people Good price and great service ?? A good dealer, nice people More
by TEAEMA
December 20, 2025
Jenifer was very insightful and helpful in helping my wife and I find the exact car we needed. Basically going above and beyond. She definitely helped us feel comfortable with her kind and genuine concer wife and I find the exact car we needed. Basically going above and beyond. She definitely helped us feel comfortable with her kind and genuine concern in our car standards and needs. I would definitely recommend shopping with her and Acura of Berlin. Cant wait to do more business with her in the future. More
by AClarke
December 18, 2025
Had a very pleasant experience at Acura of Berlin. Everyone from our sales rep Raj, to Tom who helped us get the best deal for financing. Would highly recommend. Everyone from our sales rep Raj, to Tom who helped us get the best deal for financing. Would highly recommend. More
by Mellarel
December 18, 2025
I went in looking for something very specific, and the guy's came through and found me exactly what I was looking for. Great experience and highly recommend guy's came through and found me exactly what I was looking for. Great experience and highly recommend More
by BENNYFR78
