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Acura of Berlin

Berlin, CT

4.8
1,307 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,307 reviews

December 27, 2025

I had an excellent experience working with Jim Pompei. From the moment I walked in Jim was genuinely focused on helping me find the right vehicle and took the time to explain everything clearly. He made t More

by demiahmadi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2025 -

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

December 27, 2025

Always treat me well & never suggest unnecessary work to be done Feel work performed well More

by MELODYLOV
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
Dec 28, 2025 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

December 26, 2025

Jonathan made everything smooth and easy. They provided a welcoming environment Nice, quick, precise, and knowledgeable More

by Yamaly.rosado
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
Dec 27, 2025 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

December 25, 2025

Pleasure working with Acura of Berlin. Smooth transaction, found the car we were looking for. More

by D C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2025 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

December 23, 2025

Leo was wonderful! He made my car search easy and quick! I found an Acura RDX with tech package in exact color both interior and exterior that I wanted and was able to More

by Jodystjohn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2025 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

December 22, 2025

The best The dealership is the best. I wouldn't buy or service a car anywhere else. More

by Lmasthay
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Davis
Dec 23, 2025 -

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

December 20, 2025

Welcoming and easy to deal with. Good price and great service ?? A good dealer, nice people More

by TEAEMA
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Davis
Dec 20, 2025 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

December 20, 2025

Jenifer was very insightful and helpful in helping my wife and I find the exact car we needed. Basically going above and beyond. She definitely helped us feel comfortable with her kind and genuine concer More

by AClarke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ledwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2025 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

December 18, 2025

Had a very pleasant experience at Acura of Berlin. Everyone from our sales rep Raj, to Tom who helped us get the best deal for financing. Would highly recommend. More

by Mellarel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

Acura of Berlin responded

Thanks for your feedback on your recent visit to Acura of Berlin. It's great to hear that we were able to assist you and that you had such a positive experience. Eric Diaz General Manager 860-829-3787

December 18, 2025

I went in looking for something very specific, and the guy's came through and found me exactly what I was looking for. Great experience and highly recommend More

by BENNYFR78
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

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