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Acura of Berlin
Berlin, CT
1,120 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,120 reviews
May 17, 2025
I had a great experience at Acura of Berlin! It was a low pressure approach and Kevin was amazing! It was a low pressure approach and Kevin was amazing! More
by Krkraus
May 16, 2025
Kevin was friendly, knowledgeable and accommodating. He went out his was to make sure we had a pleasurable experience. Highly recommend seeing Kevin at Acura of Berlin if your looking for a new vehicle! He went out his was to make sure we had a pleasurable experience. Highly recommend seeing Kevin at Acura of Berlin if your looking for a new vehicle! More
by Adrian P
Employees Worked With
May 15, 2025
I went in and expressed interest in an Acura TLX and test driving one, and I was met with a “no you can’t do that, are you buying one or not!?” Response from this individual. Got completely taken off guard b driving one, and I was met with a “no you can’t do that, are you buying one or not!?” Response from this individual. Got completely taken off guard by how disrespectful this employee was, and before he could get any paperwork that he explained took time and effort for him to take out I had to walk out. DON’T BUY FROM THIS GUY, VERY DISRESPECTFUL! More
by Good Customer
Employees Worked With
May 13, 2025
Very nice and helpful Was able to finish the work quickly and called me right away since I needed my car the weekend quickly and called me right away since I needed my car the weekend More
by habitat-serif-23
Verified CustomerEmployees Worked With
May 10, 2025
Leo was great! Awesome sense or humor and was able to get me in the car ive wanted!!!! thanks Leo!!! Awesome sense or humor and was able to get me in the car ive wanted!!!! thanks Leo!!! More
by jolene.cirigliano
May 09, 2025
Great Service by the team. Location is clean and luxurious. Good vibes when you enter the dealership Location is clean and luxurious. Good vibes when you enter the dealership More
by asantiago83
May 08, 2025
May 6 2025 I purchased 2025 Acura MDX A Spec. Raj my salesman was very good with handling my purchase. Tom in finance took his time and answered any and all of my questions. Lucius responded to s Raj my salesman was very good with handling my purchase. Tom in finance took his time and answered any and all of my questions. Lucius responded to some questions I had after I took delivery. And was very gracious and timely with replying and take care of me. Brandon also followed up with me congratulating me and making sure I had a good experience and checking in to see if I needed anything. Keith in the service department is also great team member. Family has owned Acura for over 20 years and he has always taken care of us. More
by Michael
Employees Worked With
May 08, 2025
Jim was great getting us into our third Acura MDX. No pressure, just great service by him and the Finance Manager,. We will definitely see Jim when it's time for our fourth! No pressure, just great service by him and the Finance Manager,. We will definitely see Jim when it's time for our fourth! More
by George C
Employees Worked With
May 08, 2025
My experience was smooth. Rob was kind. The technician explained the service on my vehicle on the video. My car was washed and vacuumed. I am happy with the service I received Rob was kind. The technician explained the service on my vehicle on the video. My car was washed and vacuumed. I am happy with the service I received. More
by DAWNHOWE
Employees Worked With
Rob Moffa
May 08, 2025
Had my MDX for almost a month and never received an update on what was happening with it. Plus when I picked it up my MDX was filthy! update on what was happening with it. Plus when I picked it up my MDX was filthy! More
by Cortelou24
Employees Worked With
