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Acura of Berlin
Berlin, CT
1,114 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,114 reviews
May 08, 2025
May 6 2025 I purchased 2025 Acura MDX A Spec. Raj my salesman was very good with handling my purchase. Tom in finance took his time and answered any and all of my questions. Lucius responded to s Raj my salesman was very good with handling my purchase. Tom in finance took his time and answered any and all of my questions. Lucius responded to some questions I had after I took delivery. And was very gracious and timely with replying and take care of me. Brandon also followed up with me congratulating me and making sure I had a good experience and checking in to see if I needed anything. Keith in the service department is also great team member. Family has owned Acura for over 20 years and he has always taken care of us. More
by Michael
Employees Worked With
May 08, 2025
Jim was great getting us into our third Acura MDX. No pressure, just great service by him and the Finance Manager,. We will definitely see Jim when it's time for our fourth! No pressure, just great service by him and the Finance Manager,. We will definitely see Jim when it's time for our fourth! More
by George C
Employees Worked With
May 08, 2025
I recently purchased a pre-owned Integra and had the pleasure of working with Jim throughout the process. From start to finish, Jim was incredibly patient and attentive—spending nearly three hours with pleasure of working with Jim throughout the process. From start to finish, Jim was incredibly patient and attentive—spending nearly three hours with me as I test drove and considered my options. He truly listened to all of my concerns and went above and beyond to ensure my needs were met, not just during the sale but even in the weeks that followed. Jim was always just a phone call away and worked tirelessly until the car was exactly what I wanted. I couldn’t have asked for a better experience. Highly recommend! More
by kg4223
May 08, 2025
My experience was smooth. Rob was kind. The technician explained the service on my vehicle on the video. My car was washed and vacuumed. I am happy with the service I received Rob was kind. The technician explained the service on my vehicle on the video. My car was washed and vacuumed. I am happy with the service I received. More
by DAWNHOWE
Employees Worked With
Rob Moffa
May 08, 2025
Had my MDX for almost a month and never received an update on what was happening with it. Plus when I picked it up my MDX was filthy! update on what was happening with it. Plus when I picked it up my MDX was filthy! More
by Cortelou24
Verified CustomerEmployees Worked With
May 06, 2025
Great customer service and ease to purchase. Leo provided amazing support and customer service making this a great experience. I will definitely be coming back here in the future. Leo provided amazing support and customer service making this a great experience. I will definitely be coming back here in the future. More
by Jairol
May 06, 2025
I had a fantastic experience working with kevin when purchasing my vehicle.He was friendly, professional, and genuinely helpful. purchasing my vehicle.He was friendly, professional, and genuinely helpful. More
by Hailysilva
May 05, 2025
Leo made our visit at Acura Berlin a really satisfying experience . He was very professional and attentive to our needs. experience . He was very professional and attentive to our needs. More
by dbautistarn
Employees Worked With
May 01, 2025
Awesome experience at Acura of Berlin. It was quick and easy and Raj was so knowledgeable about the MDX we purchased. Tom in finance was also excellent! Highly recommend Acura of Berlin It was quick and easy and Raj was so knowledgeable about the MDX we purchased. Tom in finance was also excellent! Highly recommend Acura of Berlin! More
by MLENTINI25
