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Acura of Berlin
Berlin, CT
1,091 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,091 reviews
April 18, 2025
This is the third vehicle I have purchased from Acura of Berlin. Highly recommend doing business with them. Lucious the sales manger is great to work with. He is honest, very professional and has great c Berlin. Highly recommend doing business with them. Lucious the sales manger is great to work with. He is honest, very professional and has great customer service. Tom in finance has been a pleasure to deal with closing out the deal with. Highly recommend giving them a shot at your next car purchase new or used. If you’re looking for a specific car or truck that’s not on the lot give them a shot. They can search the other dealerships in Athe executive Auto Group. More
by JUSTIN.ANDREWS
April 16, 2025
Smooth transaction. Everyone was Pleasant and made it easy. They listen to what I wanted and ensured that I was happy. Jim the sales guy I could not have been more pleas Everyone was Pleasant and made it easy. They listen to what I wanted and ensured that I was happy. Jim the sales guy I could not have been more pleased. More
by CORDELCODLING
April 14, 2025
They took good care of me and my car. Did a recall and provided me with a loaner to make it convenient. Did a recall and provided me with a loaner to make it convenient. More
by C21GROVER
Verified CustomerApril 12, 2025
Fast, friendly service, thorough, and careful with my car, I appreciate that very much, they were great. car, I appreciate that very much, they were great. More
by lumper1
April 11, 2025
We had very good experience with Raj. He has explained everything which is needed. He has good understanding of customers need and he guides towards meeting the same. He has explained everything which is needed. He has good understanding of customers need and he guides towards meeting the same. More
by ARUN
April 11, 2025
Leo is both personable and knowledgeable, an absolute pleasure to do business with… couldn’t ask for more. pleasure to do business with… couldn’t ask for more. More
by Stopka.m
Employees Worked With
April 11, 2025
Smooth, professional experience—friendly staff, no pressure, great service. Highly recommend this dealership to anyone. pressure, great service. Highly recommend this dealership to anyone. More
by Lady
April 10, 2025
The service here is impeccable but I must admit, pricing is a bit high for the service, but I'm poor so I guess that's a me problem lol. Keep up the great work,ladies and gents. is a bit high for the service, but I'm poor so I guess that's a me problem lol. Keep up the great work,ladies and gents. More
by ALLABOUTBIZS
Employees Worked With
Joshua was great. Didn't really interact with anyone else.
April 08, 2025
I have been working with Acura of Berlin for over 20 years. They have always treated me well and I've always been happy with both the sales side and the service side of the business. I recommend them hi years. They have always treated me well and I've always been happy with both the sales side and the service side of the business. I recommend them highly. More
by DWRENN
April 08, 2025
We had an excellent experience purchasing our car from Leo at Acura of Berlin dealership. We didn’t expect to leave the same day with a vehicle, but the entire process was incredibly smooth. The team was Leo at Acura of Berlin dealership. We didn’t expect to leave the same day with a vehicle, but the entire process was incredibly smooth. The team was honest, easy to work with, and made everything straightforward. We were in and out relatively quickly—truly one of the smoothest car-buying experiences we’ve ever had. Would definitely recommend them to anyone in the market for a new vehicle! More
by James & L
