24 Ford of Easton

Bay State Service Honest assessments of issues work performed promptly never feel taken advantage of. Love “Quick Lane” had a flat tire and brought my F150 to dealer wi Honest assessments of issues work performed promptly never feel taken advantage of. Love “Quick Lane” had a flat tire and brought my F150 to dealer with my extended tire warrantee. They fixed the tire quickly with no questions asked More

Well Done! I was treated in a very professional, friendly manner, I was very happy with the final offer I received for our pre-owned 2017 Ford Fusion and I felt I was treated in a very professional, friendly manner, I was very happy with the final offer I received for our pre-owned 2017 Ford Fusion and I felt as though I was being listened to and was "put first" throughout the sales process. Nice job! More

Best sales force. Sam my salesperson was very very good he was quick with his answers did not keep me waiting met all my expectations best vehicle I purchased in the pa Sam my salesperson was very very good he was quick with his answers did not keep me waiting met all my expectations best vehicle I purchased in the past 20. More

Disappointed I was not impressed with the dealer knowing the battery was dead in a Raptor and sold it that way. It died the following morning and it was obvious t I was not impressed with the dealer knowing the battery was dead in a Raptor and sold it that way. It died the following morning and it was obvious the battery was jumped several times by the condition of the terminals. Now I know why it was running in front of the dealership when I showed up to test drive it. Bad business in my opinion. Sales person seemed fine, The rear passenger door lock knob was missing on the vehicle. I asked several times (multiple people) if the dealership had one on hand or knew the stock number to order it. Nobody ever followed up on it. More

Great Painless process of buying a vehicle. Nice hassle free environment. I really felt like the worked with you and it wasn’t about how much profit they co Painless process of buying a vehicle. Nice hassle free environment. I really felt like the worked with you and it wasn’t about how much profit they could make. They are willing to make a deal that is good for both parties More

Team was great! Shout out to Baystate Ford. Couldn’t have found a better team to buy a car from. You won’t go wrong visiting the team at baystate ford! Sam and Nick w Shout out to Baystate Ford. Couldn’t have found a better team to buy a car from. You won’t go wrong visiting the team at baystate ford! Sam and Nick went well above and beyond to ensure I had an excellent experience! Great job. More

Very knowledgeable about the car. I would definitely recommend anyone to go see Patrick at bay state ford. Very nice and caring. He went the extra mile to make sure the price works for I would definitely recommend anyone to go see Patrick at bay state ford. Very nice and caring. He went the extra mile to make sure the price works for me. More

Christine and the crew are top grade As in the past I was looking for a new truck and I have purchased before from Bay State Ford. Right when I walked in I saw a woman who came right over As in the past I was looking for a new truck and I have purchased before from Bay State Ford. Right when I walked in I saw a woman who came right over to me and introduced herself as Christine. I had a feeling me and her were going to do business and sure enough they spot delivered my New Ford F350 Platnium. Roy who is I believe the GM of the dealership knew that when we were close he simply called me right into his office, he told me the facts of what I needed to do and the terms of my purchase. I agreed and within an hour I was driving my new truck home. The dealership is highly recommended if you are you looking for straight talk More

Service The Service staff at Baystate was great. They had my car in and out exactly as promised I would recommend this service center they are great. The Service staff at Baystate was great. They had my car in and out exactly as promised I would recommend this service center they are great. More

Parts and service are incompetent. Don't go here. I had called about my driver's side mirror, and spent an additional $40 and I was assured that the mirror color would match the color of my car. It di I had called about my driver's side mirror, and spent an additional $40 and I was assured that the mirror color would match the color of my car. It didn't, it is flat black, not red. I even spent the money to have it installed. About $500 later, my mirror does not match my car. They will not rectify the situation, I was told I have to spend more time and money to have it sent to a body shop. Highly disappointed. More