24 Ford of Easton

I placed an Internet request for a quote and the dealer returned my call the next morning. I called back on my lunch hour and talked with the said sales person to work out a price that would work for me. H returned my call the next morning. I called back on my lunch hour and talked with the said sales person to work out a price that would work for me. He returned my call within a few hours with a price that I would be willing to pay. The next day another local dealer met Kevin's price and Kevin worked with me to better meet my needs in order to make the sale. I was very satisfied with the attention, service and timeliness of the entire process. More

We were extremely impressed with Kevin Hagerty who assisted us with buying a 2010 Explorer Sports Trac recently. He is low key, non-pressured, very straight forward and indeed a professional who tel assisted us with buying a 2010 Explorer Sports Trac recently. He is low key, non-pressured, very straight forward and indeed a professional who tells it like it is inspiring the trust needed for consumers to enter into auto purchases. I am glad we found this "gem" of an individual with whom we would certainly contact again in the future and recommend, without reservation, to others. Great going Kevin!!!!!!! Other dealers can certainly take some pointers from you!!!! Bea and Gene Selmeski 9 Tyler Lane West Harwich, MA 02671 More

I had a great experience at Baystate Ford. I purchased a pre-owned Mercedes, and the car is immaculate! Everyone at the dealership was very accommodating to my needs. I would definitely recommend Kevin Hag pre-owned Mercedes, and the car is immaculate! Everyone at the dealership was very accommodating to my needs. I would definitely recommend Kevin Hagerty to anyone who is looking for a new or used car. He was efficient and very professional - he did whatever he could to get the deal done. I was very happy with my experience! More

I was pleased with the entire process. Everything went very quickly and smoothly. The salesman was right on the ball after I sent in an email request on the vehicle I was looking at and then he took a very quickly and smoothly. The salesman was right on the ball after I sent in an email request on the vehicle I was looking at and then he took all my necessary information to get the ball rolling on getting me financed for the vehicle I was inquiring about. The finance people were very quick on the approval process and all the necessary paperwork was done very quickly and efficiently. Within a very short period of time I was approved and driving off my very new Mustang. :) Bottom line; this is the only place I would purchase a car going forward. More

Ok, riddle me this! how the xxxx can a dealership run so poorly?? My salesman was a very poorly trained rep with a poor attitude. I asked a couple of questions about the new Mustang and he did not even have poorly?? My salesman was a very poorly trained rep with a poor attitude. I asked a couple of questions about the new Mustang and he did not even have an answer to my simple question. They have selection but a horrable sales department. The owner of this dealership needs to wake up and smell the coffee. They also own Clark & White Jeep,Dodge dealership in Newton Ma and I am sure they suck as well. The same owner equals poor service and sales. More

I just purchased my second vehicle from Chuck Jones. He made sure I understood how to operate the vehicle , as well as the intricacies of the instruments. Chuck was extremely pleasant and helpful througho made sure I understood how to operate the vehicle , as well as the intricacies of the instruments. Chuck was extremely pleasant and helpful throughout the whole day. I highly recommend Baystate Ford and especially Chuck Jones when shopping for a new vehicle! More

I've purchased 2 trucks and a car from Chuck Jones and would recommend him and Bay State Ford to anyone who asked. I found the staff professional and pleasant and appreciated the straightforwardness of ou would recommend him and Bay State Ford to anyone who asked. I found the staff professional and pleasant and appreciated the straightforwardness of our interactions. I cannot speak on the service department, but will certainly return for my next car purchase. More