24 Ford of Easton

Quick Lane was fast and very easy. John made this visit extremely fast. There is nothing more I can say about Baystate Ford Quick Lane extremely fast. There is nothing more I can say about Baystate Ford Quick Lane More

Went in for my first oil change since buying my truck. Service rep was polite and answered all of my questions. It did not take long for them to change my oil. All in all, service was great and I will Service rep was polite and answered all of my questions. It did not take long for them to change my oil. All in all, service was great and I will be coming back with my wife’s car as well. More

I was very happy with my service but you should give the technician glass cleaner tho there were grease prints all over the new mirror after he replaced it.not sure about my taillight but I replaced it Sund technician glass cleaner tho there were grease prints all over the new mirror after he replaced it.not sure about my taillight but I replaced it Sunday.they did cover the interior tho I appreciate that thank you More

Came in to buy 2 new tires.service was good.wait time was good.next day discovered one of the new tires was losing air.returned and was taken care of quickly.it was a leaking valve stem that was never check good.next day discovered one of the new tires was losing air.returned and was taken care of quickly.it was a leaking valve stem that was never checked or replaced.the next day I drove 2 hours to cape cod and discovered one of the lug nuts from the same wheel was missing.i was not happy.poor workmanship. More

The service department bent over backwards to make sure my truck was repaired to my satisfaction including dealer with a 3rd party warranty company. Thanks. my truck was repaired to my satisfaction including dealer with a 3rd party warranty company. Thanks. More

Great service and very personable!I went in for an oil Great service and very personable! I went in for an oil change and tire rotation. Technicians found a problem with the ball joint arm which I had fix Great service and very personable! I went in for an oil change and tire rotation. Technicians found a problem with the ball joint arm which I had fixed a little over ago. I was very satisfied with the work and service! More

Amazing service, super friendly and honest team. They took care of my car quickly and with the most professionalism I could ask for. Would definitely recommend again took care of my car quickly and with the most professionalism I could ask for. Would definitely recommend again More

Great customer service at Baystate Ford! The staff were polite and friendly! I received an oil change and inspection sticker and they took me right away and the wait was not too long. Thanks Baystate! polite and friendly! I received an oil change and inspection sticker and they took me right away and the wait was not too long. Thanks Baystate! More

Friendly and professional Uirys is exactly the sort of person I want to work with when buying a car. Helpful, knowledgeable and accommodating without any annoying sales tactics Uirys is exactly the sort of person I want to work with when buying a car. Helpful, knowledgeable and accommodating without any annoying sales tactics. He was also apologetic when the inspection took longer than expected even though it was out of his control. The finance manager (sorry, forget his name) was also fantastic and didn't pressure me about add-ons I didn't want. This is the 6th car I've purchased at Bay State Ford and it was easily my best experience. Thanks! More

Great customer service I have been dealing with this dealership since they were Victory Ford and always received excellent service. I will continue with this dealership and I have been dealing with this dealership since they were Victory Ford and always received excellent service. I will continue with this dealership and recommend them to other people. More