24 Ford of Easton

Great Service The Service at Bay State is the best service from a Dealer you will find. They are always prompt to get your repairs done. Bay State will provide yo The Service at Bay State is the best service from a Dealer you will find. They are always prompt to get your repairs done. Bay State will provide you with a courtesy drop off and pick up if you need it. I would recommend anyone to Bay State. Thanks, Ray B More

Quick, efficient, professional service as always. Staff works to get you in as soon as possible and makes sure the work you need gets done. works to get you in as soon as possible and makes sure the work you need gets done. More

I brought my 2014 Lincoln Navigator to Baystate Ford for an engine tick. They replaced my engine under an extended warranty with ZERO hassle. I am very pleased with my experience and would definitely recomm an engine tick. They replaced my engine under an extended warranty with ZERO hassle. I am very pleased with my experience and would definitely recommend their service department. More

Anthony took me right in on a Friday at 4 pm. Because the car I bought the week before had issue with the wrench light on. They check code. Cleared code had to order part. Setup time to replace. Brought it r car I bought the week before had issue with the wrench light on. They check code. Cleared code had to order part. Setup time to replace. Brought it right in told me would be done in 2.5 hours finished in 1.5 hours and I was on my way. 👍👍👍 More

Very pleased with Baystate Fords excellent service. Right upon entering the lot, a friendly welcome and “what can we do for you today?“. They found something that needed to be taken care of and schedu Right upon entering the lot, a friendly welcome and “what can we do for you today?“. They found something that needed to be taken care of and scheduled me for a quick appointment for repair. More

Sticker We were promised a quick trip to obtain the registration, some bed liner equipment and an inspection sticker on my companies newly leased vehicle. Fo We were promised a quick trip to obtain the registration, some bed liner equipment and an inspection sticker on my companies newly leased vehicle. For the second time we received exactly what was promised. Chuck, our salesperson, even stopped into the service center to make sure everything was going well. We were in and out in under the original timeline we were given. Just a side note, a customer had some questions about a tire rotation-they were in for a covered oil change I believe-and I witnessed the service manager go above and beyond to take care of this customer's request. The service crew were all polite, courteous and efficient. More

I was only looking for an oil change. Yet they took the time to inspect any issues on my vehicle. Thank you for being detail-oriented! time to inspect any issues on my vehicle. Thank you for being detail-oriented! More

They were able to fit me in for service and they were very busy. The work was completed in a short amount of time. They are professional and courteous. very busy. The work was completed in a short amount of time. They are professional and courteous. More

Huge improvement from my service experience with the “previous administration.” All commitments for status updates and deadlines were met as promised. Thank you very much. “previous administration.” All commitments for status updates and deadlines were met as promised. Thank you very much. More