24 Ford of Easton

I wouldn’t buy or service a vehicle anywhere else besides Baystate Ford. Premier customer service and staff. Ask for Chuck Jones in sales and Anthony Capece in service !! Baystate Ford. Premier customer service and staff. Ask for Chuck Jones in sales and Anthony Capece in service !! More

Anthony was very honest and professional. My only issue is with ford motor company. My recall on my clutch assembly was done 15 months ago and it failed again no longer in warranty. Ford made the part that is with ford motor company. My recall on my clutch assembly was done 15 months ago and it failed again no longer in warranty. Ford made the part that bay state had to buy. Ford motor company is responsible not bay state. I like bay state very much from quick lane to full service. Anthony is very good and honest and professional. More

I have bought my Ford vehicles at Bay State Ford for years and have them maintained at the Quick Lane department! The quality of service I receive is excellent! Your staff is always there when I need years and have them maintained at the Quick Lane department! The quality of service I receive is excellent! Your staff is always there when I need them. They take excellent care of my Ford vehicles! The entire staff at Baystate Ford and the Quick Lane department is kind and knowledgeable! I want to take a moment to say a few words about your manager John Viveiros at the quick lane department.. he always takes the time to explain things to me about what going on with my Ford vehicles.. even the littlest things like helping me hook up my blue tooth. It’s people like John and your staff that makes me buy my vehicles from Bay State Ford! Tina More

Very professional sales people did not harass me and follow me around . For the most part it was a good experience than Hyundai.Sam was a great sales person. follow me around . For the most part it was a good experience than Hyundai.Sam was a great sales person. More

Professional, thorough, transparent, easy. Would highly recommend the dealership. My experience was seamless start to finish. Impressive and modern showroom. Large inventory from which to choose. recommend the dealership. My experience was seamless start to finish. Impressive and modern showroom. Large inventory from which to choose. More

I've been a customer of Baystate for 13 years. As always Baystate continues to provide great service. I see no reason to change dealerships. Baystate continues to provide great service. I see no reason to change dealerships. More

Everything was communicated clearly to me and respectfully. I enjoyed working with them. They helped me understand the issues that might affect my car in the future and I appreciated it. respectfully. I enjoyed working with them. They helped me understand the issues that might affect my car in the future and I appreciated it. More

Service as requested, answers to all questions, pick up and drop off of vehicle with polite people no sqaubles no hassels, an asset to the Ford family. Next car will be from the same dealer no doubt. and drop off of vehicle with polite people no sqaubles no hassels, an asset to the Ford family. Next car will be from the same dealer no doubt. More

This is my second card from Baystate. Great service. They make the process so easy and pleasant. I was in and out within the same day with my new car. make the process so easy and pleasant. I was in and out within the same day with my new car. More

I love using Baystate Ford‘s Quicklane For regular maintenance. It’s always quick service, and no nonsense. There’s Wi-Fi available in the waiting area so I can easily work while I wait. maintenance. It’s always quick service, and no nonsense. There’s Wi-Fi available in the waiting area so I can easily work while I wait. More