24 Ford of Easton

I just want to thank Baystate Ford for a great experience purchasing my truck. Very fair and honest The sales person Christine was excellent with no pressure. I highly recommend Baystate Ford if you’re in purchasing my truck. Very fair and honest The sales person Christine was excellent with no pressure. I highly recommend Baystate Ford if you’re in the market to purchase a new car or truck. More

Great service attentive to what is going on in the world picked up my car and returned in the same day great and used a coupon for the oil change picked up my car and returned in the same day great and used a coupon for the oil change More

The employees are very cordial and knowledgeable, never had a problem only at my last visit it took so long to get the part needed. had a problem only at my last visit it took so long to get the part needed. More

It's a rare statement to make about a car dealership but they treat you fairly. It's the reason I go out of my way to go there. Give them a try! they treat you fairly. It's the reason I go out of my way to go there. Give them a try! More

The reason I bring all my vehicles to Bay State Ford is because of their great service dept, qiuck lane and the service side is excellent! because of their great service dept, qiuck lane and the service side is excellent! More

They were able to fix my car with short notice. Did excellent work on my brakes and fixed another problem they saw I really appreciate them excellent work on my brakes and fixed another problem they saw I really appreciate them More

Great service, Our Sales Rep Christine Coriaty was Awesome, Fast and very helpful. have bought my Ford vehicles at Bay State Ford for years and the quality of service I receive is excellent Awesome, Fast and very helpful. have bought my Ford vehicles at Bay State Ford for years and the quality of service I receive is excellent More

The issue with my truck started in January 2020 bought it in for the service department they gave me the runaround blame me for not have enough oil in the truck brought the truck in quite a few times and I k in for the service department they gave me the runaround blame me for not have enough oil in the truck brought the truck in quite a few times and I kept getting the runaround More

I wouldn’t buy or service a vehicle anywhere else besides Baystate Ford. Premier customer service and staff. Ask for Chuck Jones in sales and Anthony Capece in service !! Baystate Ford. Premier customer service and staff. Ask for Chuck Jones in sales and Anthony Capece in service !! More

Anthony was very honest and professional. My only issue is with ford motor company. My recall on my clutch assembly was done 15 months ago and it failed again no longer in warranty. Ford made the part that is with ford motor company. My recall on my clutch assembly was done 15 months ago and it failed again no longer in warranty. Ford made the part that bay state had to buy. Ford motor company is responsible not bay state. I like bay state very much from quick lane to full service. Anthony is very good and honest and professional. More