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24 Ford of Easton
South Easton, MA
1,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,086 Reviews of 24 Ford of Easton
December 17, 2020
I have found that the service at Baystate Ford Quick Lane is fast and efficient. Also, the service writers are always friendly, courteous and knowledgeable. is fast and efficient. Also, the service writers are always friendly, courteous and knowledgeable. More
by ABMOLIN
Verified CustomerEmployees Worked With
Kym
December 14, 2020
The service dept. Is outstanding. Even when I am not as courteous as I can be. I hope they get.paid well they represent the face of a company that people see on an ongoing basis. courteous as I can be. I hope they get.paid well they represent the face of a company that people see on an ongoing basis. More
by RONORAZINE
Employees Worked With
Anthony Capece, John Viveiros
December 14, 2020
EVERYONE was outstanding from check-in to delivery and my repairs were made quickly. Thank You ALL for your professionalism and caring. You made a very trying time, a worry free experience. We couldn't be ha repairs were made quickly. Thank You ALL for your professionalism and caring. You made a very trying time, a worry free experience. We couldn't be happier with the service we received. Thanks again. More
by ORWAY89
Employees Worked With
The other John, and the department mgr. (I think - not sure of his name), John Viveiros
December 09, 2020
$3000.00 added to my final price on my walk from the sales girls desk to the office of the finance lady. Here you need this, sign here initial here. Oh yes, you need this just sign here. Maintainense sales girls desk to the office of the finance lady. Here you need this, sign here initial here. Oh yes, you need this just sign here. Maintainense agreement and another contract for $900.00 dollars that I know for a fact that I didn't need and will never use over the life of my final loan. Nothing fully explained and no mention of the fact that it was going to cost me an extra 3 grand. My wife and I are retired and live on less than 40,000 a year. This was not a good thing for your dealership and not good for us. Even if I had to use this maintainence agreement over the coarse if my loan, it would not be a Bay State Ford. I will never return to Bay State and would not refer this dealership to family or friends. Just not good business. More
by alofgren
Employees Worked With
Brianna
December 09, 2020
The expert service that was given to us was outstanding. We changed our mind 3 times and Brianna went above and beyond to find the right car that would fit our needs. We got great financial advise and cou We changed our mind 3 times and Brianna went above and beyond to find the right car that would fit our needs. We got great financial advise and could finalize the deal without leaving the building. We were thrilled with the friendly kindness of all. WAY TO GO BAY STATE FORD111 Bobby and Sherri Bonnette More
by WORKERBEE08
Employees Worked With
Brianna Caouette, Mark Goldberg
December 08, 2020
Easy to deal with on a Lincoln lease return and a new Ranger lease Very happy with the whole process .and it was very fast to process and pickup the Ranger Ranger lease Very happy with the whole process .and it was very fast to process and pickup the Ranger More
by DIECUTTER75
Employees Worked With
Sam Pierce
December 06, 2020
Sam was very helpful and pleasant throughout the whole buying process. Probably the best car buying experience to date. Thank you for going the extra mile! buying process. Probably the best car buying experience to date. Thank you for going the extra mile! More
by Cathy
Employees Worked With
Sam Pierce, Mark Goldberg
December 06, 2020
Always great service by John and his team. Baystate done the service to my car since I bought it. At times I feel they may “advise” a little to much on future work, only negative the service to my car since I bought it. At times I feel they may “advise” a little to much on future work, only negative More
by RZARELLA
Employees Worked With
Jon Viveiros, John Viveiros
December 06, 2020
Uirys Gomes was great. No high pressure sales tactics. The whole process from test drive thru financing was stress free. Easiest car transaction I've had in 44 years of buying cars, and this was during Co The whole process from test drive thru financing was stress free. Easiest car transaction I've had in 44 years of buying cars, and this was during Covid !!! Thanks again !! More
by MEM4154
Employees Worked With
Finance girl, sorry I forgot her name, was Great. So organized and friendly !!, Uirys Gomes, Abby Prioli, Mark Goldberg
December 05, 2020
Great job very excellent service and most importantly the service in quality & quickly done so team JEC buys and have all our vehicles taken to Bay state FORD Thank you Rick JEC service in quality & quickly done so team JEC buys and have all our vehicles taken to Bay state FORD Thank you Rick JEC More
by RickG415
Employees Worked With
Anthony Capece, John Viveiros , Amber Goudreau
