24 Ford of Easton

Couldn’t have had a better experience with my recent transaction. Traded in a (smaller) 2018 Edge SEL for a (larger) 2020 Explorer XLT with 100% of the optional features we were looking for, even got th transaction. Traded in a (smaller) 2018 Edge SEL for a (larger) 2020 Explorer XLT with 100% of the optional features we were looking for, even got the color right. Abby was super helpful behind the scenes and answering all my questions and Christine was just as helpful moving us through the transaction. Great deal too! Would absolutely recommend. More

We had a great experience at Baystate Ford and with our salesperson, Sam Peirce. We would highly recommend this dealership for buying a new vehicle! salesperson, Sam Peirce. We would highly recommend this dealership for buying a new vehicle! More

Highly surprised!!!Excellent service!!!Amanda BaroneIs Highly surprised!!! Excellent service!!! Amanda Barone Is #1 Thank you Please keep it up Thank you Thank You Thank you Thank you Thank you Highly surprised!!! Excellent service!!! Amanda Barone Is #1 Thank you Please keep it up Thank you Thank You Thank you Thank you Thank you so much More

Very good first impression. Owned Fords for many years but first time bring my vehicle to Baystate Ford for service. The team was friendly, waiting room was nice and clean, the service was done quick. but first time bring my vehicle to Baystate Ford for service. The team was friendly, waiting room was nice and clean, the service was done quick. More

Outstanding service and ease of purchase - great finance rate. Easy to transfer plates and reg. I am adding more words because the survey required 25 :-) rate. Easy to transfer plates and reg. I am adding more words because the survey required 25 :-) More

A few unknown issues with my truck but the service dept. was quick to figure out exa tly what the problems were. They called me, explained the issue and the cost. I’m always pleased with my visits to the was quick to figure out exa tly what the problems were. They called me, explained the issue and the cost. I’m always pleased with my visits to the service dept. More

Great experience with all I interacted with. Very fast and efficient process, and the deal was much better than others I looked at. Very courteous staff. and efficient process, and the deal was much better than others I looked at. Very courteous staff. More

25 words is asking a lot. Nothing to note great or bad related to the service that we received. Labor seemed high to diagnose the need for a new battery. After payment, clients locating their vehicle s related to the service that we received. Labor seemed high to diagnose the need for a new battery. After payment, clients locating their vehicle should be simple mSome of the questions below do not apply More

Sam at bay state Ford in Easton made the sales process easy and fast. I was in and out in the same day! Not to mention i got into the vehicle I went In their looking for. Awesome job!! easy and fast. I was in and out in the same day! Not to mention i got into the vehicle I went In their looking for. Awesome job!! More

Tuff times with covid.Everything clean and airy.Staff Tuff times with covid. Everything clean and airy. Staff very attentive to my needs. Salesperson very professional and through. Location easy to ge Tuff times with covid. Everything clean and airy. Staff very attentive to my needs. Salesperson very professional and through. Location easy to get in and out of. Parking lot laid out well for driving around and looking at inventory. More