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24 Ford of Easton

South Easton, MA

3.6
1,086 Reviews

703 Washington St

South Easton, MA

02375

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1,086 Reviews of 24 Ford of Easton

January 05, 2021

John was great! Very professional and respectful. He called back every time he said he would... not all service reps do that and I get very aggravated by it. More

by ERIN_MCMULLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Viveiros
Jan 14, 2021 -

24 Ford of Easton responded

This is great to hear, Erin! Thank you for the positive feedback!

January 05, 2021

I went in to purchase a Ford Explorer with some features that I absolutely needed in a car and Baystate Ford gave me just that! More

by AMS611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Pierce, Mark Goldberg
Jan 14, 2021 -

24 Ford of Easton responded

Thank you for your positive feedback and for taking the time to share your experience with us!

January 04, 2021

5 stars all around. Word word word word word word word word word word word word word word word word word word word word word More

by PTRYDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna, Business Manager and Tom Kent 5 stars, Abby Prioli, Mark Goldberg
Jan 14, 2021 -

24 Ford of Easton responded

Thank you for your positive feedback and for taking the time to share your experience with us!

January 01, 2021

Brought my car in twice for clutch work. Both times work was not performed due to your incompetence. Your service department is a complete disgrace! More

by pws2156
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda & Service Manager
Jan 14, 2021 -

24 Ford of Easton responded

We are concerned to read this review about our customer service. We would like to talk with you about your experience. Please give our General Manager, Bill Capece, a call at 781-344-3500. Thank you.

January 01, 2021

This is my second factory order with Baystate, and would recommend them highly. My new vehicle came as ordered with updates during assembly and shipping. More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Coriaty, Mark Goldberg
Jan 14, 2021 -

24 Ford of Easton responded

This is great to hear, Bruce! Thank you for sharing your experience with us!

December 31, 2020

Very professional, responsive and personable. I truly appreciate the top notch service of the entire team!!! Kaetlyn was knowledgeable and patient with me the throughout my visit. Most of all it was comp More

by JCR1911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony (paperwork for loan application) She was great. , Katelyn Douglas
Jan 14, 2021 -

24 Ford of Easton responded

Thank you for your positive feedback and for taking the time to share your experience with us!

December 30, 2020

Stopped in for routine maintenance. Shop is using the safety protocols stated. Masks and gloves were in place when the employee was inside my car. Great to have both good service and safety too. More

by susuph2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 14, 2021 -

24 Ford of Easton responded

Thank you for your positive feedback and for taking the time to share your experience with us!

December 30, 2020

They were very accommodating and extremely nice. This was my first visit to Baystate Ford and will definitely return to have my car serviced again. More

by JANEPIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim was The person I dealt with. Not sure of her last name
Jan 14, 2021 -

24 Ford of Easton responded

Thank you for your positive feedback and for taking the time to share your experience with us!

December 30, 2020

I've been coming here since another dealership had closed. I was with the other for over 25 years...bought vehicles, serviced, inspection...I'm finding this place to be 2nd family of auto needs. Thank More

by Lplache4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Prioli, JON RYDINGS, Jon Viveiros, Anthony Capece, John Viveiros , Mark Goldberg, Amber Goudreau
Jan 14, 2021 -

24 Ford of Easton responded

Thank you for your positive feedback and for taking the time to share your experience with us!

December 30, 2020

Excellent experience! First time buying from this dealership. Tom, Katelyn, and Toni were easy to work with and very friendly. I would definitely buy again. More

by CHRISTOPHER_OLSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Toni, Katelyn Douglas
Jan 14, 2021 -

24 Ford of Easton responded

Happy to hear this, Christopher! Thank you for taking the time to share your experience with us!

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