24 Ford of Easton

5 stars all around. Word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word More

Brought my car in twice for clutch work. Both times work was not performed due to your incompetence. Your service department is a complete disgrace! was not performed due to your incompetence. Your service department is a complete disgrace! More

This is my second factory order with Baystate, and would recommend them highly. My new vehicle came as ordered with updates during assembly and shipping. recommend them highly. My new vehicle came as ordered with updates during assembly and shipping. More

Very professional, responsive and personable. I truly appreciate the top notch service of the entire team!!! Kaetlyn was knowledgeable and patient with me the throughout my visit. Most of all it was comp appreciate the top notch service of the entire team!!! Kaetlyn was knowledgeable and patient with me the throughout my visit. Most of all it was completed in a few hours. More

Stopped in for routine maintenance. Shop is using the safety protocols stated. Masks and gloves were in place when the employee was inside my car. Great to have both good service and safety too. safety protocols stated. Masks and gloves were in place when the employee was inside my car. Great to have both good service and safety too. More

They were very accommodating and extremely nice. This was my first visit to Baystate Ford and will definitely return to have my car serviced again. was my first visit to Baystate Ford and will definitely return to have my car serviced again. More

I've been coming here since another dealership had closed. I was with the other for over 25 years...bought vehicles, serviced, inspection...I'm finding this place to be 2nd family of auto needs. Thank closed. I was with the other for over 25 years...bought vehicles, serviced, inspection...I'm finding this place to be 2nd family of auto needs. Thank you so much! Great service! Looking to purchase...see u soon! More

Excellent experience! First time buying from this dealership. Tom, Katelyn, and Toni were easy to work with and very friendly. I would definitely buy again. dealership. Tom, Katelyn, and Toni were easy to work with and very friendly. I would definitely buy again. More

Great service and communication that met my needs. Only negative was I had to top off the air in my new tires to the proper 42 psi immediately afterwards. Thanks! negative was I had to top off the air in my new tires to the proper 42 psi immediately afterwards. Thanks! More

I’ve brought a couple cars in to have tires plugged. The technicians don’t ever seem to find them! I’ve gone to the point of pointing out exactly where it is on the tire and they still can’t find them! It s technicians don’t ever seem to find them! I’ve gone to the point of pointing out exactly where it is on the tire and they still can’t find them! It seems they would rather sell me a new tire then fix the one I brought in. This has been on my truck and on my wife’s car. The oil change was great. All they did was rotate the tire from the front to the back and bring it to the correct pressure. By the time I got home the tire was down a couple pounds already! More