24 Ford of Easton

I went to the quick lane to have a tire plugged..The employees at the desk were very pleasant..They gave me an estimated time when they would be done and were on the nose..They offered for me to go to t employees at the desk were very pleasant..They gave me an estimated time when they would be done and were on the nose..They offered for me to go to the larger waiting area but I told them I was fine here. They smiled at all customers and answered questions that were very helpful..I will continue to bring my car there to be fixed and will recommend Bay State Ford to others..Thank you🙂 More

My experience at Baystate Ford was very positive. The service man Tony was friendly and ready to answer any questions I may have. He took my car right away to check on a recall for Ford and got back to m service man Tony was friendly and ready to answer any questions I may have. He took my car right away to check on a recall for Ford and got back to me within a reasonable time. I give Baystate high marks. More

Brought the car in to have it inspected. It was done very quickly. The people were very friendly and helpful. I would come back for service. very quickly. The people were very friendly and helpful. I would come back for service. More

We had a great experience with this dealer. From our salesman Uirys Gomes to Nick our financial guy. I would recommend this dealer and salesman to anyone. Thank you for a great experience. We love the salesman Uirys Gomes to Nick our financial guy. I would recommend this dealer and salesman to anyone. Thank you for a great experience. We love the mustang. More

Bay states crew is Very helpful and pleasant. Both the office personnel and mechanic communicated clearly what I should expect, and were a pleasure to speak with. office personnel and mechanic communicated clearly what I should expect, and were a pleasure to speak with. More

Service was quick and timely as always and any issues I report are always investigated and fixed on the day if possible. Always have a good experience at BayState Ford report are always investigated and fixed on the day if possible. Always have a good experience at BayState Ford More

We stopped at Baystate Ford to see what they had for used Ford Fusions. Sam Pierce was very helpful and showed us a very nice one. We decided to purchase that car and he was very helpful in getting us thro Ford Fusions. Sam Pierce was very helpful and showed us a very nice one. We decided to purchase that car and he was very helpful in getting us through the process. He is very knowledgeable about the vehicles and I would recommend anyone going in and talking to him More

I went in to purchase a Ford Explorer with some features that I absolutely needed in a car and Baystate Ford gave me just that! that I absolutely needed in a car and Baystate Ford gave me just that! More

Service was great Christine was friendly and extremely helpful to me considering I am not so knowledgeable when it comes to technology, she set up and explained everything I needed to know helpful to me considering I am not so knowledgeable when it comes to technology, she set up and explained everything I needed to know More

John was great! Very professional and respectful. He called back every time he said he would... not all service reps do that and I get very aggravated by it. called back every time he said he would... not all service reps do that and I get very aggravated by it. More