24 Ford of Easton

I needed a new Explorer as my 2016 Explorer was totaled a few weeks ago, I called Chuck Jones at Baystate Ford, as he was the person who sold me the 2016 Explorer.I prefer a car with light interior. He conta few weeks ago, I called Chuck Jones at Baystate Ford, as he was the person who sold me the 2016 Explorer.I prefer a car with light interior. He contacted me a few days later and he said he found one that he new I would like and he was right, I picked it up last night and it has everything and more that I requested in my new car. Baystate Ford is an excellent dealership. More

Anthony has always been a great service rep to work with. He is very professional and doesn’t beat around the bush. Always a pleasure to work with. He is very professional and doesn’t beat around the bush. Always a pleasure to work with. More

I'm on the third vehigotcle I got from Baystate Ford never had any problems With anyone at the service department Allways got. Problems taken care of. never had any problems With anyone at the service department Allways got. Problems taken care of. More

After buying a f150 lariat and 4000 miles later I’m stuck with a Trk that will not pass inspection because the tires don’t have enough tread told to me by your service dept yesterday that’s bad business I’m with a Trk that will not pass inspection because the tires don’t have enough tread told to me by your service dept yesterday that’s bad business I’m pissed More

Great experience with service department, explained all service recommended. Work completed quicker than expected. I have been using this service department since 2013 and highly recommend them service recommended. Work completed quicker than expected. I have been using this service department since 2013 and highly recommend them More

I had never heard of Baystate Ford but was pleasantly surprised They had the exact vehicle my wife wanted The price was right I would highly recommend surprised They had the exact vehicle my wife wanted The price was right I would highly recommend More

The service was great, it was quick & I didn’t end up spending to much time there! Also my sales person was amazing!! I would definitely buy from here again! spending to much time there! Also my sales person was amazing!! I would definitely buy from here again! More

This was my first time working with this dealership and I was extremely satisfied with everyone. They all took great care to explain everything to me. I would highly recommend everyone I dealt with. was extremely satisfied with everyone. They all took great care to explain everything to me. I would highly recommend everyone I dealt with. More

A good experience because of the excellent service!! When I say service, I mean all round service — from 1st greeting to leaving later with my repaired or recharged car! I say service, I mean all round service — from 1st greeting to leaving later with my repaired or recharged car! More

Anthony is very helpful when I arrive. He is always very attentive to the situation. When there is a problem with the service he calls me to tell me what is happening. Very good customer service attentive to the situation. When there is a problem with the service he calls me to tell me what is happening. Very good customer service More