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24 Ford of Easton

South Easton, MA

3.6
1,086 Reviews

703 Washington St

South Easton, MA

02375

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1,086 Reviews of 24 Ford of Easton

January 25, 2021

Good experience. Price was high to diagnose the issue. Anthony did a good job with communication and helping to make sure a recall got taken care of. More

by MikeOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Jan 26, 2021 -

24 Ford of Easton responded

Happy to hear this, Mike! Thank you for taking the time to share your experience with us!

January 22, 2021

Great service and supreme patience in dealing with me. And my bill= zero. Honesty and integrity = great business. I’ll certainly return. And got free ride to pick up my car. Brought it in for rec More

by marphiber1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anybody else that was involved/that I spoke to. ESP Amber. , Anthony Capece, John Viveiros , Amber Goudreau
Jan 26, 2021 -

24 Ford of Easton responded

Thank you for your kind words! We appreciate you taking the time to share your experience with us!

January 22, 2021

I needed a new Explorer as my 2016 Explorer was totaled a few weeks ago, I called Chuck Jones at Baystate Ford, as he was the person who sold me the 2016 Explorer.I prefer a car with light interior. He conta More

by Joan
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Jones
Jan 26, 2021 -

24 Ford of Easton responded

This is wonderful to hear, Joan! We appreciate you taking the time to share your experience with Chuck and our team! Congratulations on your new vehicle!

January 20, 2021

Anthony has always been a great service rep to work with. He is very professional and doesn’t beat around the bush. Always a pleasure to work with. More

by PHIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Jan 26, 2021 -

24 Ford of Easton responded

This is wonderful to hear, Phil! We appreciate you taking the time to share your experience with us!

January 20, 2021

I'm on the third vehigotcle I got from Baystate Ford never had any problems With anyone at the service department Allways got. Problems taken care of. More

by Goose58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece, John Viveiros , Amber Goudreau
Jan 26, 2021 -

24 Ford of Easton responded

Thank you for your kind words! We appreciate you taking the time to share your experience with us!

January 19, 2021

Great experience with service department, explained all service recommended. Work completed quicker than expected. I have been using this service department since 2013 and highly recommend them More

by Raz843
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Viveiros, John Viveiros
Jan 26, 2021 -

24 Ford of Easton responded

Thank you for your kind words! We appreciate you taking the time to share your experience with us!

January 19, 2021

After buying a f150 lariat and 4000 miles later I’m stuck with a Trk that will not pass inspection because the tires don’t have enough tread told to me by your service dept yesterday that’s bad business I’m More

by WHYTE1009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Capece, John Viveiros , Amber Goudreau
Jan 26, 2021 -

24 Ford of Easton responded

We are concerned to read this review about our customer service. We would like to talk with you about your experience. Please give our General Manager, Bill Capece, a call at 781-344-3500. Thank you.

January 14, 2021

The service was great, it was quick & I didn’t end up spending to much time there! Also my sales person was amazing!! I would definitely buy from here again! More

by okayamanda7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Pierce, Chuck Jones, Uirys Gomes
Jan 14, 2021 -

24 Ford of Easton responded

Thank you for your positive feedback and for taking the time to share your experience with us!

January 14, 2021

I had never heard of Baystate Ford but was pleasantly surprised They had the exact vehicle my wife wanted The price was right I would highly recommend More

by J Gidz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Brown
Jan 14, 2021 -

24 Ford of Easton responded

Thank you for your kind words regarding your experience with us! We truly appreciate your positive review and recommendation!

January 13, 2021

This was my first time working with this dealership and I was extremely satisfied with everyone. They all took great care to explain everything to me. I would highly recommend everyone I dealt with. More

by TEACHERMOM060@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni, Chuck Jones, Jon Viveiros, Mark Goldberg
Jan 14, 2021 -

24 Ford of Easton responded

Thank you for your positive feedback and for taking the time to share your experience with us!

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