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24 Ford of Easton

South Easton, MA

3.6
1,086 Reviews

703 Washington St

South Easton, MA

02375

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1,086 Reviews of 24 Ford of Easton

March 24, 2021

We were pleased with the personal attention we received from Baystate Ford, and specifically Brianna! We recently purchased a used vehicle here and were confident in coming back! More

by ARLENESP97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick a d Toni in Finance, Brianna Caouette
Mar 24, 2021 -

24 Ford of Easton responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats on your "new" used vehicle and enjoy!

March 24, 2021

Great service, prompt and quick. Had an early appointment. In and out about an hour. The service advisor gave me recommendations for future service. Wiill be back for future service. More

by SHUGHES86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece, John Viveiros
Mar 25, 2021 -

24 Ford of Easton responded

Thank you for the positive review regarding your service appointment! We're glad to hear you were satisfied with the timing and work done. Until next time, take care!

March 24, 2021

Another pleasant experience thanks I won’t hesifate to come back again for all my service needs in and out of shop in a timely manner More

by RAID22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Viveiros
Mar 25, 2021 -

24 Ford of Easton responded

We're happy to hear you had another great experience with your service visit! Thanks for coming back to us and we look forward to seeing you again!

March 23, 2021

I am happy with my 2018 Ford Explorer XLT. David was a very nice salesperson. Toni in the office was also helpful with all of our paperwork. Thank you. More

by Rmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Mar 24, 2021 -

24 Ford of Easton responded

Thank you for the positive feedback and rating! Congratulations on your 2018 Ford Explorer XLT, we're happy to hear you had a great time working with our team. Enjoy!

March 19, 2021

Service was fast, professional and friendly on my Edge and my 150 van. Their work is always A1. i highly recommend them to anyone needing service on their vehicle. More

by BBCORN
Recommend Dealer
Yes
Employees Worked With
Anthony Capece, John Viveiros , Amber Goudreau
Mar 22, 2021 -

24 Ford of Easton responded

We are so pleased to hear you had an excellent experience with our team and service. We appreciate the amazing rating and we hope to see you again.

March 19, 2021

Great experience. Working with Katelyn and Nick was a pleasure and I would encourage others to shop this dealership. Their pricing was thousands less that the 4 Ford dealerships closer to my home. More

by BILL.CHAMPLINRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Katelyn Douglas
Mar 22, 2021 -

24 Ford of Easton responded

Thanks for the 5-star feedback on working with Katelyn and Nick, Bill! Thanks for taking the time to detail your experience!

March 19, 2021

Great experience. Came in to purchase thee vehicle I wanted and after some negotiations and top notch service, I left with the vehicle I wanted. More

by JALEXANDER19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Grant
Mar 22, 2021 -

24 Ford of Easton responded

Congrats on your new vehicle, Jalex! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

March 19, 2021

Had to have car brought in for service due to the airbag recall. Also while there they also took care of brake fluid recall. Good job! More

by ALYCIAROGERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garfield Smith
Mar 22, 2021 -

24 Ford of Easton responded

Thanks for the lovely review and rating, Alycia! We are pleased to hear you had a great experience during your visit and we appreciate you taking the time to relay the kind words.

March 18, 2021

Dealership sent me a postcard about recalls on vehicle. Called and made an appointment to have recalls fixed. When picking up vehicle was informed parts were not available. Had to reschedule at another tim More

by SDEVANEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Capece, John Viveiros , Amber Goudreau
Mar 19, 2021 -

24 Ford of Easton responded

Hello, we are sorry to hear of the inconvenience during your visit, and we appreciate you taking the time to provide feedback. Please feel free to give our General Manager, Bill Capece, a call at 781-344-3500 if you would like to discuss. We hope that your next visit with us will be a 5-star experience!

March 16, 2021

The customer service and quality of work at Quick Lane at Baystate Ford is always excellent and keeps me going back and recommending them to friends and family. More

by BILLYR915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desk person at Quick Lane.
Mar 17, 2021 -

24 Ford of Easton responded

We love hearing from our returning customers, Billy! Thanks for the 5-star recommendation and we look forward to seeing you again!

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