24 Ford of Easton

Small local dealership which prides itself on customer service NOT price & volume. My car price was reasonable BUT the services & amenities were 5 star! Salesman was spectacular- went the extra yard. Prob service NOT price & volume. My car price was reasonable BUT the services & amenities were 5 star! Salesman was spectacular- went the extra yard. Probably the best new car buying experience I have ever had. More

The sales rep was verry accommodating. She did a great job working a fussy buyer. She answered all my questions. She was a pleasure to work with job working a fussy buyer. She answered all my questions. She was a pleasure to work with More

Guys are awesome. Dealt with 4 different people. Everyone is professional. Pricing wasn’t outrageous and I didn’t get that dealership feel. Would recommend ! is professional. Pricing wasn’t outrageous and I didn’t get that dealership feel. Would recommend ! More

I originally had gone to bring my wife to pick up her car after getting a sticker. I looked around the lot and found a car I really liked. A salesman came out(in the pouring rain) to greet me. We spoke bri after getting a sticker. I looked around the lot and found a car I really liked. A salesman came out(in the pouring rain) to greet me. We spoke briefly and he gave me his card. I called and set up a test drive and purchased the car a few days later. My wife, father in law and my mother have bought vehicles from Baystate in the past. I will be a repeat customer based on my experience. More

Seems every time I come into service, they tell me two more expensive things the car needs. Too expensive on a pension budget. Will try other dealerships when I look for my next car. more expensive things the car needs. Too expensive on a pension budget. Will try other dealerships when I look for my next car. More

They were able to fit in a late appointment at the end of the day. I was running late and they were still able to service my car. the day. I was running late and they were still able to service my car. More

Great job I didn’t have to wait a long time they explained everything about the car everyone was very professional and I would recommend your service explained everything about the car everyone was very professional and I would recommend your service More

Extra friendly, they go out of their way for the customer. Extra X Extra time to answer questions. Chuck went over all the ins and outs of my be Edge Super, super dealership.. customer. Extra X Extra time to answer questions. Chuck went over all the ins and outs of my be Edge Super, super dealership.. More

I had an issue with my previous service. Basically I felt I was overcharged for the service provided and was working with Jon Rydings, the service manager. He promised to help resolve my issue but then just I was overcharged for the service provided and was working with Jon Rydings, the service manager. He promised to help resolve my issue but then just stopped communicating. I tried to contact both by phone and email. Very disappointing. The only reason I brought my car in for the recent oil change is to use my remaining points. Now I will no longer service my vehicle at BayState. More

Recall brought us to this dealership. Got a call before the car was released that we needed some extra work that would cost over $250 and was asked if we wanted the service, which we declined. Understood w the car was released that we needed some extra work that would cost over $250 and was asked if we wanted the service, which we declined. Understood what was needed to complete that work by myself and saved over $200. Little shady, but that's what dealerships do. More