24 Ford of Easton

Guys are awesome. Dealt with 4 different people. Everyone is professional. Pricing wasn’t outrageous and I didn’t get that dealership feel. Would recommend ! is professional. Pricing wasn’t outrageous and I didn’t get that dealership feel. Would recommend ! More

Seems every time I come into service, they tell me two more expensive things the car needs. Too expensive on a pension budget. Will try other dealerships when I look for my next car. more expensive things the car needs. Too expensive on a pension budget. Will try other dealerships when I look for my next car. More

They were able to fit in a late appointment at the end of the day. I was running late and they were still able to service my car. the day. I was running late and they were still able to service my car. More

I originally had gone to bring my wife to pick up her car after getting a sticker. I looked around the lot and found a car I really liked. A salesman came out(in the pouring rain) to greet me. We spoke bri after getting a sticker. I looked around the lot and found a car I really liked. A salesman came out(in the pouring rain) to greet me. We spoke briefly and he gave me his card. I called and set up a test drive and purchased the car a few days later. My wife, father in law and my mother have bought vehicles from Baystate in the past. I will be a repeat customer based on my experience. More

Great job I didn’t have to wait a long time they explained everything about the car everyone was very professional and I would recommend your service explained everything about the car everyone was very professional and I would recommend your service More

Extra friendly, they go out of their way for the customer. Extra X Extra time to answer questions. Chuck went over all the ins and outs of my be Edge Super, super dealership.. customer. Extra X Extra time to answer questions. Chuck went over all the ins and outs of my be Edge Super, super dealership.. More

I had an issue with my previous service. Basically I felt I was overcharged for the service provided and was working with Jon Rydings, the service manager. He promised to help resolve my issue but then just I was overcharged for the service provided and was working with Jon Rydings, the service manager. He promised to help resolve my issue but then just stopped communicating. I tried to contact both by phone and email. Very disappointing. The only reason I brought my car in for the recent oil change is to use my remaining points. Now I will no longer service my vehicle at BayState. More

Recall brought us to this dealership. Got a call before the car was released that we needed some extra work that would cost over $250 and was asked if we wanted the service, which we declined. Understood w the car was released that we needed some extra work that would cost over $250 and was asked if we wanted the service, which we declined. Understood what was needed to complete that work by myself and saved over $200. Little shady, but that's what dealerships do. More

We were pleased with the personal attention we received from Baystate Ford, and specifically Brianna! We recently purchased a used vehicle here and were confident in coming back! from Baystate Ford, and specifically Brianna! We recently purchased a used vehicle here and were confident in coming back! More

Great service, prompt and quick. Had an early appointment. In and out about an hour. The service advisor gave me recommendations for future service. Wiill be back for future service. appointment. In and out about an hour. The service advisor gave me recommendations for future service. Wiill be back for future service. More