24 Ford of Easton

Had back up camera malfunction. Brought vehicle in and discovered there was a recall on the item needing repair ie new wiring harness. Part was ordered and installed next day. So far so good. Great team a discovered there was a recall on the item needing repair ie new wiring harness. Part was ordered and installed next day. So far so good. Great team and very helpful and friendly. More

Great service Dept. Time on work was right on as promised. I will be back for service again on my other Ford cars. Thank you promised. I will be back for service again on my other Ford cars. Thank you More

I have always received excellent service and great customer care at Baystate Ford in Easton. Even though I moved further away to another town I always bring my vehicle to Easton Baystate Ford for serv customer care at Baystate Ford in Easton. Even though I moved further away to another town I always bring my vehicle to Easton Baystate Ford for service. The price is right and pleasant atmosphere. More

I brought my car in for 3 reasons, all taken care off. Was in and out in reasonable time. Treated with respect & kindness . I will come back, when necessary for future service , Thank you, BayState Ford Was in and out in reasonable time. Treated with respect & kindness . I will come back, when necessary for future service , Thank you, BayState Ford ! More

I was shopping around and Baystate gave me the experience and deal that I needed. Had not planned on buying a car that day but could not turn down the deal. Katelyn was the best!! and deal that I needed. Had not planned on buying a car that day but could not turn down the deal. Katelyn was the best!! More

I appreciate all that was done for me by Ford to get my new truck. The sales person was great and the upper management also worked great with me and my needs new truck. The sales person was great and the upper management also worked great with me and my needs More

My car smelled of cigarette smoke when I picked it up. I am assuming the car doors or windows were left open and the smoking was taking place in the shop. am assuming the car doors or windows were left open and the smoking was taking place in the shop. More

I brought my car in for a safety recall check to make sure my vehicle wasn't affected. It was very easy to make an appointment, and the team was very friendly over the phone as well as in-person. Public sure my vehicle wasn't affected. It was very easy to make an appointment, and the team was very friendly over the phone as well as in-person. Public health guidelines were being followed. It was a quick service and I appreciated that they did only the check I asked for; there wasn't any unnecessary solicitation for booking further services or purchasing anything. More

The service manager associates were very polite and responsive. Anthony was very respectful. The service department was and safe. My wait time was excellent My over all experience. This was first visit responsive. Anthony was very respectful. The service department was and safe. My wait time was excellent My over all experience. This was first visit and I will have Limited F150 serviced on an ongoing basis More

The follow up is amazing. I have never seen it before. Calls, texts and emails. Also making the appointment was easy. Service was fast and thoroughly good. before. Calls, texts and emails. Also making the appointment was easy. Service was fast and thoroughly good. More