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24 Ford of Easton

South Easton, MA

3.9
1,084 Reviews

703 Washington St

South Easton, MA

02375

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1,084 Reviews of 24 Ford of Easton

March 11, 2021

I have always received excellent service and great customer care at Baystate Ford in Easton. Even though I moved further away to another town I always bring my vehicle to Easton Baystate Ford for serv More

by SANDRANDERSON271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece, John Viveiros
Mar 12, 2021 -

24 Ford of Easton responded

We love hearing from our returning customers, and we appreciate you taking the time to leave us this 5-star review. Thanks for coming back to us!

March 09, 2021

I brought my car in for 3 reasons, all taken care off. Was in and out in reasonable time. Treated with respect & kindness . I will come back, when necessary for future service , Thank you, BayState Ford More

by leeamckenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece, John Viveiros , Amber Goudreau
Mar 10, 2021 -

24 Ford of Easton responded

Thanks for the lovely review and rating! So pleased to hear you had a great experience during your service visit and we appreciate the kind words.

March 08, 2021

I was shopping around and Baystate gave me the experience and deal that I needed. Had not planned on buying a car that day but could not turn down the deal. Katelyn was the best!! More

by STACIE.PIERCEOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Douglas
Mar 09, 2021 -

24 Ford of Easton responded

We are very happy to have provided you with such a positive experience, Stacie! Congrats on your purchase and enjoy!

March 07, 2021

I appreciate all that was done for me by Ford to get my new truck. The sales person was great and the upper management also worked great with me and my needs More

by BOBBYD1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Pierce, JON RYDINGS, Amber Goudreau
Mar 08, 2021 -

24 Ford of Easton responded

Congrats on your new truck! We love hearing from our customers about their car buying experience, thank you for sharing. Take care and enjoy!

March 06, 2021

My car smelled of cigarette smoke when I picked it up. I am assuming the car doors or windows were left open and the smoking was taking place in the shop. More

by JIBBA23
Recommend Dealer
No
Employees Worked With
Anthony Capece
Mar 10, 2021 -

24 Ford of Easton responded

Hello, we are concerned to read this review regarding your car smelling of smoke and would like to discuss it with you. At your convenience, please give our General Manager, Bill Capece, a call at 781-344-3500. Thank you.

March 05, 2021

I brought my car in for a safety recall check to make sure my vehicle wasn't affected. It was very easy to make an appointment, and the team was very friendly over the phone as well as in-person. Public More

by Katrina S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Mar 05, 2021 -

24 Ford of Easton responded

Thanks for the positive feedback on your service visit, Katrina, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

March 05, 2021

The service manager associates were very polite and responsive. Anthony was very respectful. The service department was and safe. My wait time was excellent My over all experience. This was first visit More

by Reggie Nunnally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Mar 08, 2021 -

24 Ford of Easton responded

We are so pleased to hear you had an excellent experience with our team, Reggie! We appreciate the amazing rating and we hope to see you again.

March 04, 2021

The follow up is amazing. I have never seen it before. Calls, texts and emails. Also making the appointment was easy. Service was fast and thoroughly good. More

by BILL020
Recommend Dealer
Yes
Employees Worked With
Anthony Capece, John Viveiros , Amber Goudreau
Mar 05, 2021 -

24 Ford of Easton responded

Bill, we are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again.

March 03, 2021

Every one was helpful informative and knowledgeable. They went out of their way to help w me with the process in purchasing the vehicle I would recommend this dealership More

by Berta223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Coriaty
Mar 03, 2021 -

24 Ford of Easton responded

Congrats on your purchase, Berta! So happy to hear it was a great experience for you. Enjoy your new ride and let us know if there is anything else we can do for you!

March 03, 2021

Great service. Determined to work out a deal that I was happy with. I left very happy in the new vehicle I wanted. I’ll be back. More

by JALEXANDER19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Goldberg
Mar 04, 2021 -

24 Ford of Easton responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us and we're thrilled that you found the car you wanted. Congrats!

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