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24 Ford of Easton

South Easton, MA

3.9
1,084 Reviews

703 Washington St

South Easton, MA

02375

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1,084 Reviews of 24 Ford of Easton

August 12, 2021

Only Place I would bring my car too. Awesome people great job as usual. Work gets done when it's promised and definately on time doesn't get any better than that!!! More

by TKENT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Viveiros, John Viveiros
Aug 13, 2021 -

24 Ford of Easton responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

August 12, 2021

Katelyn was absolutely fabulous. One of the best experience I have had recently in purchasing a vehicle. I will recommend Bay State Ford to all my family and friends. More

by BIGTUX452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Katelyn Douglas, Mark Goldberg
Aug 13, 2021 -

24 Ford of Easton responded

Thank you for recommending Baystate Ford to your family and friends! We appreciate the feedback on Katelyn and hope to see you again. Congrats on your purchase!

Aug 14, 2021 -

BIGTUX452 responded

Looking forward to future relationship with dealership with service for my vehicle in the future.

August 11, 2021

Best customer service. Sales representative Brianna was easy to work with, would definitely recommend everyone to see her! More

by ajd.king
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Prioli, Mark Goldberg, Brianna Caouette
Aug 13, 2021 -

24 Ford of Easton responded

We appreciate the 5-star rating and review, thank you for sharing!

August 09, 2021

Everything went well. Service was great. Sam was very helpful and accommodating being that we were hours away from each other. Truck arrived in great condition. More

by DNUGUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Pierce, Mark Goldberg
Aug 09, 2021 -

24 Ford of Easton responded

We're very happy to hear that you had a great experience, congrats on your truck!

August 05, 2021

Very smooth process, did not waste my time. I went in knowing I wanted a certain vehicle and they helped me close a deal that day. Will definitely continue to have my business. More

by NCORVI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Douglas
Aug 06, 2021 -

24 Ford of Easton responded

Happy we could help and provide a great experience. Thank you for sharing!

August 04, 2021

Sent my truck in for the works package I’ll change. The service was great and took only and hour. The crew notified me of a dirty air cleaner and marker light out and that was also taken care of at the sam More

by antman0516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Viveiros
Aug 05, 2021 -

24 Ford of Easton responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2021

Very knowledgeable staff. But more importantly it felt like you were buying a car from a friend, not just a dealership. I will feel very comfortable recommending Baystate Ford to family and friends. More

by Boomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick who does the finance paperwork , Katelyn Douglas
Aug 05, 2021 -

24 Ford of Easton responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Congrats on your new car!

August 02, 2021

Terrible customer service. They stripped the lug nuts on my daughters car. Tried to lie to get out of being responsible for it. Can barely get a phone call back from anyone. More

by Alanae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Capece, John Viveiros , JAY CAMARA, Brandon Santos
Aug 03, 2021 -

24 Ford of Easton responded

Hello Alanae, we are disappointed to hear that you had a negative experience at our dealership. We did give you new lug nuts at no charge to you. If you are interested in discussing this further, please give our General Manager, Bill Capece, a call at 781-344-3500. Thank you

Aug 03, 2021 -

Alanae responded

Yes. Finally after two months. Very unfortunate that we could not get a phone call back. My partner had to continually drive down to your establishment.

August 02, 2021

Bringing my vehicles to Quick Lane I always know things will be repaired properly and a thorough inspection will be done. Staff reviews required changes with you and provides a price prior to work being pe More

by PMCLEAN3164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Viveiros
Aug 03, 2021 -

24 Ford of Easton responded

We appreciate the 5-star review!

August 02, 2021

I was very satisfied with e service. I called a scheduled service on Friday for the following week, as I would be away. The dealership was very accommodating, and provided great service. More

by o777greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAY CAMARA
Aug 03, 2021 -

24 Ford of Easton responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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