Germain Nissan of Columbus

Germain Nissan dealership is my go to auto service center. Even though I have only been there twice since I bought my Nissan Rogue, I am very impressed with the warm, friendly, professional attention center. Even though I have only been there twice since I bought my Nissan Rogue, I am very impressed with the warm, friendly, professional attention of the service advisor and staff. Thank you muchly for taking good care of my car! More

The GM Corey Chaffin did the right thing by me and took care of an important software update causing issues with my infotainment system, he gets 5 stars. I do wish it hadn’t taken going all the way to the care of an important software update causing issues with my infotainment system, he gets 5 stars. I do wish it hadn’t taken going all the way to the GM to solve this dispute but when I got to him he was very professional and took the time to hear me. Their service manager Bradley Moss needs a lesson in customer service he would get 0 stars from me, he’s an example of someone who doesn’t hear his customers or offer resolutions. Also the New Car Sales Manager Deezy Jackson tried to help me but what I needed was above what he could approve. So shoutout to him for hearing me 5 stars for him too. More

Found the perfect car for me and the staff was amazing. Strongly recommend stopping out and looking for your next car. Strongly recommend stopping out and looking for your next car. More

Joshua kept me informed throughout the process. Parts arrived earlier than expected. Joshua arranged a loaner vehicle for me as originally the lead time was 3 to 4 days Parts arrived earlier than expected. Joshua arranged a loaner vehicle for me as originally the lead time was 3 to 4 days More

Greg is outstanding I take my Infiniti qx80 to Nissan bc I know I can count on greg to take good care of me. I know I can count on greg to take good care of me. More

Due to repeated visits for same problem, it was decided to loan me a car so they could thoroughly investigate the problem. Although it was at the dealer for 6 days, I did have transportation and the proble to loan me a car so they could thoroughly investigate the problem. Although it was at the dealer for 6 days, I did have transportation and the problem was finally fixed-and this time, thousands of dollars later, it was taken care of without additional charges. More

This is the place to come good service right here very friendly and work with you. Although wasn't planning on buying a new 2026 nissan rouge my 2020 nissan rouge Although I kinda miss my CD player. Keep friendly and work with you. Although wasn't planning on buying a new 2026 nissan rouge my 2020 nissan rouge Although I kinda miss my CD player. Keep up the awesome work. More

Greg gives excellent customer service. He sent me emails to let me know the progression of the servicing of my car while I was in the waiting room. He came in the waiting room to let me kn He sent me emails to let me know the progression of the servicing of my car while I was in the waiting room. He came in the waiting room to let me know there was a small issue with the lug nuts when rotating my tires. Issue was resolved. Very polite. More

Anahi was so incredible to have as a saleswoman. She sat with me for multiple hours working on getting the best deal she could for me with the situation I was in. I was able to purchase a new vehicl She sat with me for multiple hours working on getting the best deal she could for me with the situation I was in. I was able to purchase a new vehicle and I felt taken care of the entire time. Highly recommend. More