Bradley Moss

Germain Nissan dealership is my go to auto service center. Even though I have only been there twice since I bought my Nissan Rogue, I am very impressed with the warm, friendly, professional attention center. Even though I have only been there twice since I bought my Nissan Rogue, I am very impressed with the warm, friendly, professional attention of the service advisor and staff. Thank you muchly for taking good care of my car! More

by Daphnekitty Verified Customer Verified Customer

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The GM Corey Chaffin did the right thing by me and took care of an important software update causing issues with my infotainment system, he gets 5 stars. I do wish it hadn’t taken going all the way to the care of an important software update causing issues with my infotainment system, he gets 5 stars. I do wish it hadn’t taken going all the way to the GM to solve this dispute but when I got to him he was very professional and took the time to hear me. Their service manager Bradley Moss needs a lesson in customer service he would get 0 stars from me, he’s an example of someone who doesn’t hear his customers or offer resolutions. Also the New Car Sales Manager Deezy Jackson tried to help me but what I needed was above what he could approve. So shoutout to him for hearing me 5 stars for him too. More

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Staff were friendly, helpful and attentive. They kept me up to date throughout the process. They kept me up to date throughout the process. More

by 15feltze Verified Customer Verified Customer

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Nice and friendly customer service. Excellent interaction by service crew. Also service provided in a timely manner. Excellent interaction by service crew. Also service provided in a timely manner. More

by Nissan Verified Customer Verified Customer

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Great experience! They worked me in when I didn’t have an appointment. Thank you! They worked me in when I didn’t have an appointment. Thank you! More

by theahill Verified Customer Verified Customer

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Good Communication throughout the process of getting my car fixed at Germain New Albany center . car fixed at Germain New Albany center . More

by lloyd.campbell913 Verified Customer Verified Customer

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It was very good. Bradley was great, very helpful and informative . He was impressive and professional Bradley was great, very helpful and informative . He was impressive and professional More

by none32 Verified Customer Verified Customer

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My service experience was great. The team was very communicative and were timely in their repairs . The team was very communicative and were timely in their repairs . More

by novemberlachel Verified Customer Verified Customer

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Thank you for you help it's really nice all you do for us i really appreciate i really appreciate More

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