Bianca Straughter
Bianca Straughter at Germain Nissan of Columbus

Bianca Straughter

Service Advisor

Germain Nissan of Columbus

4300 Morse Rd.
Columbus, OH 43230

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4 Reviews
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4 Reviews

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4 Reviews of Bianca Straughter

April 29, 2026

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You need to stock up on parts and I know your remodeling, but the least you could do is have coffee for your cutomers...you had two empty containers sitting there. Champs and Bianca made it pleasant. Thank G More

by JBARRANADA57
Recommend Dealer
Yes

Other Employees Tagged: Bianca Straughter

Apr 29, 2026

Germain Nissan of Columbus responded

Hello this is Corey the General Manager at Germain Nissan. I apologize for your experience during our remodel not being up to par. We did get a new state of the art coffee machine installed yesterday 04/28/2026 so our containers are empty because they are going to be picked up by the vender in the next couple days. I am happy to hear that Chamo and Bianca treated you well and made the experience better and I hope we can still continue to earn your business in the future. I will get with my Service Director and make sure we get our parts inventory back up as well. Our remodel is coming to a close and we will be back to business as usual shortly!

April 29, 2026

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Bianca is always friendly and helpful. She explains the inspection report and any findings. I never wait too long for services to be completed. More

by FLACKMDS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Germain Nissan of Columbus responded

Thank you for highlighting how Bianca’s friendly approach and clear explanations kept you informed. We’re pleased you enjoyed quick service for your Nissan.

April 29, 2026

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Bianca was polite, specific and professional. Great work! Keep it up. I've been coming to Germain Nissan Service for over 10 years now. Always exceptional customer service! More

by 2MJHAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg West

Apr 29, 2026

Germain Nissan of Columbus responded

It’s wonderful to know Bianca’s helpful and professional approach stood out during your visit. Thank you for trusting our team with your Nissan Sentra service for over a decade. We appreciate your continued support and look forward to assisting you again.

April 21, 2026

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Thank you for you help it's really nice all you do for us i really appreciate More

by liliamartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Moss

Apr 21, 2026

Germain Nissan of Columbus responded

Thank you, Lilia, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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