Bianca Straughter

Germain Nissan of Columbus responded

Hello this is Corey the General Manager at Germain Nissan. I apologize for your experience during our remodel not being up to par. We did get a new state of the art coffee machine installed yesterday 04/28/2026 so our containers are empty because they are going to be picked up by the vender in the next couple days. I am happy to hear that Chamo and Bianca treated you well and made the experience better and I hope we can still continue to earn your business in the future. I will get with my Service Director and make sure we get our parts inventory back up as well. Our remodel is coming to a close and we will be back to business as usual shortly!

Germain Nissan of Columbus responded

Thank you for highlighting how Bianca’s friendly approach and clear explanations kept you informed. We’re pleased you enjoyed quick service for your Nissan.

Germain Nissan of Columbus responded

It’s wonderful to know Bianca’s helpful and professional approach stood out during your visit. Thank you for trusting our team with your Nissan Sentra service for over a decade. We appreciate your continued support and look forward to assisting you again.

Germain Nissan of Columbus responded

Thank you, Lilia, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.