Bianca Straughter | Page 2
Service Advisor
Germain Nissan of Columbus
4300 Morse Rd.
Columbus, OH 43230
30 Reviews
Write a Review30 Reviews of Bianca Straughter
May 30, 2026
When I arrived at Jermaine, I was pretty nervous because I had never been there before and I needed to find a new dealership to service my car. Bianca greeted me and helped me navigate what I needed to do a I had never been there before and I needed to find a new dealership to service my car. Bianca greeted me and helped me navigate what I needed to do and I she listened to everything. I told her and she took care of it. Not only did she take care of it. She was kind and gentle. It certainly put me at ease. My car needed to stay overnight and she provided a loaner car for me and I was able to get home without incident. I don't know what else to say. I really am glad I found Jermaine and I will be a customer from this day forward or from what was it May 11 that I started so thank you well let me add one more thing. I met a lady at the you know while I was waiting for my car. I asked a woman who was also waiting. I said have you been here before and she sang the praises of Jermaine and it was nice to hear that a customer a longtime customer has been so pleased so it's been a good experience for me. I am grateful and I hope to see y'all again. No I hope to see you in preventative care not not the problematic stuff. More
Other Employees Tagged: Bianca Straughter
May 24, 2026
Germain Nissan dealership is my go to auto service center. Even though I have only been there twice since I bought my Nissan Rogue, I am very impressed with the warm, friendly, professional attention center. Even though I have only been there twice since I bought my Nissan Rogue, I am very impressed with the warm, friendly, professional attention of the service advisor and staff. Thank you muchly for taking good care of my car! More
Other Employees Tagged: Greg West, Teonna Brooks, Bradley Moss
May 16, 2026
My new 2025 car has a problem that doesn't seem to be something the shop can fix. Other than that, the people I have dealt with to try to fix it have been great. I want to extend a special 'thank you' to something the shop can fix. Other than that, the people I have dealt with to try to fix it have been great. I want to extend a special 'thank you' to Bianca in the repair area. She has been particularly helpful and professional whenever I did bring my car in. More
Other Employees Tagged: Bianca Straughter
May 11, 2026
long xxx wait. no updates. overpriced. no point in an appt time if a simple oil change will take 3 hours. terrible experience every time i'm there. no updates. overpriced. no point in an appt time if a simple oil change will take 3 hours. terrible experience every time i'm there. More
Other Employees Tagged: Bianca Straughter

