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Germain Nissan of Columbus

Columbus, OH

Overview
Reviews
4.7
620 Reviews
Call Dealership (614) 328-8515
View Awards

4300 Morse Rd.

Columbus, OH

43230

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Showing 620 reviews

November 04, 2026

Helpful folks. Prices were higher than I expected I also was given a higher appraisal for trade in elsewhere but the folks were kind and knowledgeable and direct. More

by kccyr
Recommend Dealer
Yes
Employees Worked With
Joshua Spaulding, Joshua Spaulding
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Nov 04, 2026 -

Germain Nissan of Columbus responded

We're pleased you found our team approachable, well informed, and straightforward during service on your Nissan Maxima. Thank you for the five-star rating.

November 03, 2026

Germain Nissan has nice and friendly personal working there. They continue to go above and beyond to make sure me, the customer is satisfied. More

by tsbgirls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Straughter
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Nov 03, 2026 -

Germain Nissan of Columbus responded

Knowing our team consistently goes the extra mile for you is rewarding. We're glad you felt welcomed and well cared for during the service on your Nissan Rogue.

November 01, 2026

I (we ) have been dealing with you since 2015 and we keep coming back when we need a new car. More

by rmlsweetlew59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Straughter, Teonna Brooks
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Nov 01, 2026 -

Germain Nissan of Columbus responded

Your loyalty since 2015 means a great deal to our team. Thank you for continuing to choose our dealership and for bringing your Nissan Kicks to our service department.

October 29, 2026

Got my appointment right away and they were very thorough I was happy to get my oil and brakes fixed More

by ritarighter
Recommend Dealer
Yes
Employees Worked With
Joshua Spaulding, Joshua Spaulding
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Oct 29, 2026 -

Germain Nissan of Columbus responded

We're glad we could get your Nissan Rogue in promptly for its oil and brake service. Thank you for recognizing our team's attention to detail!

October 28, 2026

Service was good, completed in estimated time and all questions answered. Car wash was nice add on More

by Tke431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Spaulding
Print
Oct 28, 2026 -

Germain Nissan of Columbus responded

We're pleased the service on your Nissan Altima stayed on schedule and you left with all your questions answered. It's also good to hear you enjoyed the added touch of a car wash.

October 12, 2026

Great It was good. They were efficient. The waiting area was comfortable and nice. I will return again More

by salness.taylor
Recommend Dealer
Yes
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Oct 12, 2026 -

Germain Nissan of Columbus responded

We’re glad the service on your Nissan Rogue was efficient and that our waiting area felt comfortable. Knowing you’ll return again means a lot to our service department.

October 01, 2026

Check engine light with severity 3/3 per ODB reader. They had it over 1 week. No parts replaced, but “light is no longer there.” I could have done that. Exact same check engine light code came back 1 we More

by anthony.derwent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bianca Straughter
Print
Oct 04, 2026 -

Germain Nissan of Columbus responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 30, 2026

Everyone is friendly and easy to understand when explaining things to me The process of dropping off my car for services is quick and efficient More

by chasityc78
Recommend Dealer
Yes
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Sep 30, 2026 -

Germain Nissan of Columbus responded

Thanks for the five-star rating! We’re glad the drop-off process for your Nissan Rogue was quick and that our team could explain everything clearly.

September 29, 2026

Swift and complete. Waited there and no problem at all. Friendly staff and compressive too More

by arendsjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teonna Brooks, Bradley Moss, Joshua Spaulding
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Sep 29, 2026 -

Germain Nissan of Columbus responded

Hearing you found our service quick and thorough means a lot to our service team. We’re also pleased our team’s friendly approach made your wait pleasant. Thank you for trusting us with your Rogue’s service.

September 27, 2026

I had an appointment for 1:30pm for just an oil change. I waited about two hours for this. Which I would've given a lower score due to this. However, some damage was found during the inspection and Joshua More

by Travisworkman88
Recommend Dealer
Yes
Employees Worked With
Joshua Spaulding
Print
Sep 29, 2026 -

Germain Nissan of Columbus responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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