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Germain Nissan of Columbus

Columbus, OH

Overview
Reviews
4.7
615 Reviews
Call Dealership (614) 328-8515
View Awards

4300 Morse Rd.

Columbus, OH

43230

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Showing 615 reviews

October 12, 2026

Great It was good. They were efficient. The waiting area was comfortable and nice. I will return again More

by salness.taylor
Recommend Dealer
Yes
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Oct 12, 2026 -

Germain Nissan of Columbus responded

We’re glad the service on your Nissan Rogue was efficient and that our waiting area felt comfortable. Knowing you’ll return again means a lot to our service department.

October 01, 2026

Check engine light with severity 3/3 per ODB reader. They had it over 1 week. No parts replaced, but “light is no longer there.” I could have done that. Exact same check engine light code came back 1 we More

by anthony.derwent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bianca Straughter
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Oct 04, 2026 -

Germain Nissan of Columbus responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 30, 2026

Everyone is friendly and easy to understand when explaining things to me The process of dropping off my car for services is quick and efficient More

by chasityc78
Recommend Dealer
Yes
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Sep 30, 2026 -

Germain Nissan of Columbus responded

Thanks for the five-star rating! We’re glad the drop-off process for your Nissan Rogue was quick and that our team could explain everything clearly.

September 29, 2026

Swift and complete. Waited there and no problem at all. Friendly staff and compressive too More

by arendsjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teonna Brooks, Bradley Moss, Joshua Spaulding
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Sep 29, 2026 -

Germain Nissan of Columbus responded

Hearing you found our service quick and thorough means a lot to our service team. We’re also pleased our team’s friendly approach made your wait pleasant. Thank you for trusting us with your Rogue’s service.

September 27, 2026

I had an appointment for 1:30pm for just an oil change. I waited about two hours for this. Which I would've given a lower score due to this. However, some damage was found during the inspection and Joshua More

by Travisworkman88
Recommend Dealer
Yes
Employees Worked With
Joshua Spaulding
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Sep 29, 2026 -

Germain Nissan of Columbus responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 25, 2026

The service was great and fast ! I really liked the attention and all the explanations thru the process . More

by Grace Mazeto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg West, Teonna Brooks
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Sep 25, 2026 -

Germain Nissan of Columbus responded

Thanks so much for the five-star rating. We’re glad our service team could deliver fast, attentive care and clear explanations for your Nissan Pathfinder.

September 24, 2026

Excellent service and quick turnaround. Friendly service and was very helpful when I needed a private space for calls. More

by JEANROES
Recommend Dealer
Yes
Employees Worked With
Joshua Spaulding, Joshua Spaulding
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Sep 24, 2026 -

Germain Nissan of Columbus responded

Providing thoughtful accommodations is central to how our service department operates. We’re glad your Nissan Rogue was serviced quickly, that our team was welcoming, and that our private space for calls proved helpful.

September 23, 2026

Service Advisors knowledgeable and professional. Just curious why appointments can be scheduled for 7:00 but appears technicians arrive around 7:30 ish. More

by astone1582
Recommend Dealer
Yes
Employees Worked With
Greg
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Sep 29, 2026 -

Germain Nissan of Columbus responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 22, 2026

Great customer service. Speedy service All aspects of the maintenance service performed was explained. Like the video from service technician More

by zapbowl211
Recommend Dealer
Yes
Print
Sep 22, 2026 -

Germain Nissan of Columbus responded

We’re glad to hear the clear explanations and video walkthrough helped you understand your Nissan Rogue’s maintenance. Knowing the speedy service met your needs means a lot to our service department.

September 21, 2026

Great customer service! Recorded video of services being done was unexpected and appreciated. Will be back More

by athihong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Straughter
Print
Sep 21, 2026 -

Germain Nissan of Columbus responded

Your comment about the recorded video of your service highlights how transparency matters to us. Knowing you appreciated the unexpected video and great customer care is rewarding. We’re glad the service on your Altima met your expectations, and we look forward to welcoming you back.

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