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Germain Nissan of Columbus

Columbus, OH

Overview
Reviews
4.7
610 Reviews
Call Dealership (614) 328-8515
View Awards

4300 Morse Rd.

Columbus, OH

43230

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Showing 610 reviews

September 25, 2026

The service was great and fast ! I really liked the attention and all the explanations thru the process . More

by Grace Mazeto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg West, Teonna Brooks
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Sep 25, 2026 -

Germain Nissan of Columbus responded

Thanks so much for the five-star rating. We’re glad our service team could deliver fast, attentive care and clear explanations for your Nissan Pathfinder.

September 24, 2026

Excellent service and quick turnaround. Friendly service and was very helpful when I needed a private space for calls. More

by JEANROES
Recommend Dealer
Yes
Employees Worked With
Joshua Spaulding, Joshua Spaulding
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Sep 24, 2026 -

Germain Nissan of Columbus responded

Providing thoughtful accommodations is central to how our service department operates. We’re glad your Nissan Rogue was serviced quickly, that our team was welcoming, and that our private space for calls proved helpful.

September 23, 2026

Service Advisors knowledgeable and professional. Just curious why appointments can be scheduled for 7:00 but appears technicians arrive around 7:30 ish. More

by astone1582
Recommend Dealer
Yes
Employees Worked With
Greg
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September 22, 2026

Great customer service. Speedy service All aspects of the maintenance service performed was explained. Like the video from service technician More

by zapbowl211
Recommend Dealer
Yes
Print
Sep 22, 2026 -

Germain Nissan of Columbus responded

We’re glad to hear the clear explanations and video walkthrough helped you understand your Nissan Rogue’s maintenance. Knowing the speedy service met your needs means a lot to our service department.

September 21, 2026

Great customer service! Recorded video of services being done was unexpected and appreciated. Will be back More

by athihong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Straughter
Print
Sep 21, 2026 -

Germain Nissan of Columbus responded

Your comment about the recorded video of your service highlights how transparency matters to us. Knowing you appreciated the unexpected video and great customer care is rewarding. We’re glad the service on your Altima met your expectations, and we look forward to welcoming you back.

September 15, 2026

pleasant well dressed, professional and informative. He was no more problem at all thank you for taking care of Mr Rogue Nissan! 😊 More

by Aalstonsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Moss, Joshua Spaulding
Print
Sep 15, 2026 -

Germain Nissan of Columbus responded

Thanks for the five-star rating. We’re pleased our team provided professional and informative service for your Nissan Rogue.

September 12, 2026

Turns out the squeaky brakes I was concerned about was only a rock that was stuck. Instead of doing a customer a solid I was still charged $209 for a stuck rock. Waiving something as simple as that would More

by Jbrooke0
Recommend Dealer
No
Employees Worked With
Bianca Straughter, Bianca Straughter
Print
Sep 17, 2026 -

Germain Nissan of Columbus responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 03, 2026

Overall good experience. Work was completed in the projected time frame. No complaints, all good! More

by gkemp83
Recommend Dealer
Yes
Employees Worked With
Bianca
Print
Sep 04, 2026 -

Germain Nissan of Columbus responded

Timely completion is a priority for our service department. Knowing your Altima was serviced on schedule and left you satisfied means a lot to us.

September 03, 2026

Quick and easy oil change and maintenance. Good communication, respectful of time and trustworthy Overall good experience. Will return More

by rachel.murray26
Recommend Dealer
Yes
Employees Worked With
Joshua
Print
Sep 03, 2026 -

Germain Nissan of Columbus responded

Our service team was glad to provide a quick and easy oil change and maintenance for your Nissan Rogue. Hearing that our communication was clear, respectful of your time, and trustworthy means a lot to us.

September 02, 2026

My wife and i had the pleasure of working with Tatiyana to purchase our new 2023 Nissan Rogue! she made the process as easy as possible and was extremely helpful! we will refer all friends and family to he More

by codysanford78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Yoder, Tatiyana Taylor
Print
Sep 02, 2026 -

Germain Nissan of Columbus responded

Your note about Tatiyana making the purchase of your Rogue effortless highlights our team’s focus on clear, helpful guidance. Knowing you plan to recommend Tatiyana and our dealership to friends and family means a lot to our team.

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