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Toyota Direct
Columbus, OH
1,221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,221 reviews
March 13, 2025
Awesome services delivered by all employees at the Toyota direct location off Hamilton Rd. I will definitely visit again. direct location off Hamilton Rd. I will definitely visit again. More
by chadenewman19
Verified Customer
March 13, 2025
The service was fine. However, the verbal quote of the service ahead of time was not accurate—I was quoted $410, but the exact service quoted ended up being billed at $587 However, the verbal quote of the service ahead of time was not accurate—I was quoted $410, but the exact service quoted ended up being billed at $587. Plus, my first call to get a quote on the service call was never returned. Ten days later, I called again and finally got someone to call me back later in the day with the quote that was not correct and not honored. More
by ross_a
Employees Worked With
March 12, 2025
Jeremy explained everything throughly , the dealership was clean, overall a great experience as always here was clean, overall a great experience as always here More
by todd.abens
Employees Worked With
March 12, 2025
This is second car I’ve bought off of him. He is great salesman thank u for keeping him around He is great salesman thank u for keeping him around More
by stevespires69
March 11, 2025
I was greeted as soon as I pulled up to Toyota. I had an appointment with Taye and was seated while he was located. Taye helped me with my car choice and kept me informed at every step, I had an appointment with Taye and was seated while he was located. Taye helped me with my car choice and kept me informed at every step, More
by llburge
Employees Worked With
Taye Darwish
March 11, 2025
Great experience. Great facilities and people. I am a life long customer and 100% endorse them. Great facilities and people. I am a life long customer and 100% endorse them. More
by jjrodock
Employees Worked With
March 11, 2025
Such a bad experience. ...We were sold a brand new car with a broken part. After we signed the papers, salesman told us while handing over the key that there is some minor d ...We were sold a brand new car with a broken part. After we signed the papers, salesman told us while handing over the key that there is some minor damage that needs to be fixed and it will take only 20 mins. We took the car next day and were told that a part needs replaced. It took one whole week of follow ups and constant message like part did not arrive even though they said they will get the part in one day. Finally, they fixed the car but it took 3 additional trips and agony. The salesman Buntly refused to help when we complained within 3 days. I am not sure who Thomas Wiley is but we dealt with Quinton. No apology over this whole saga. Never going there again. More
by meenuagg07
March 09, 2025
I had an easy and efficient experience with everyone who assisted me. My questions were answered and the whole process was quickly done and done well. assisted me. My questions were answered and the whole process was quickly done and done well. More
by purplebutterfly41
