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Zach H
Zach H at O'Steen Acura of Athens

Zach H

Parts Manager

O'Steen Acura of Athens

2890 Atlanta Hwy
Athens, GA 30606

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Zach H

July 22, 2026

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Employee Rating

We bought a jeep from them they said they did a 101 inspection but when we got it home the wiper didn’t work and the stuff but I call the girl I bought it from she wouldn’t call me back or anything I More

by skbones788
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ali Ansari, Lexie G, Teana M, Jason P , I talk to the parts department and they didn’t know what was going on

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Jul 25, 2026

O'Steen Acura of Athens responded

Thank you for taking the time to share your feedback. We truly appreciate you bringing this to our attention, and we would appreciate the opportunity to speak with you further. Our new General Manager, Jason P., would like to personally connect with you and discuss your experience. Please give him a call directly on his personal cell at 215-939-4459 at your convenience. We value your feedback and the opportunity to make things right. Thank you for allowing us the chance to connect.-AS

June 09, 2026

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Employee Rating

Robin and Tiana were great! Very kind and professional! Thank you so much for your help! More

by Grace
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teana M, Robin Metz

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Jun 09, 2026

O'Steen Acura of Athens responded

Thanks for the five-star review and for telling us about your visit. We’re glad Robin delivered professional and friendly service during your Volvo XC90 appointment. We appreciate you trusting us with your vehicle.

May 20, 2026

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Employee Rating

Everyone was very accommodating through the entire process. Moses is new at the job but was very helpful and wanted to make my experience very easy. Lexie has always been insightful and knowledge. Lex More

by hkmoore53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne O, Lexie G, Breanna G, Taylor Hozic , Nick S, Moses, excellent

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May 20, 2026

O'Steen Acura of Athens responded

It’s wonderful to hear our team was accommodating and that Lexie’s insights helped make the process transparent. Thank you for recommending us. We look forward to assisting you again.

April 30, 2026

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Employee Rating

Awesome. Best in the business. Would not want anybody else to work on my car More

by RHUF53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne O

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Apr 30, 2026

O'Steen Acura of Athens responded

We appreciate you entrusting your Chevrolet Tahoe to us. It’s rewarding to hear our team provided outstanding care. Please reach out if there’s ever anything else we can assist with.

April 28, 2026

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Employee Rating

Scheduled an appointment for a Saturday morning, coming from Columbus, Georgia, to have the VCM updated on my s90. A winter storm came Friday night through Saturday, but Volvo stayed open to perform the up More

by bonniemcneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne O

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Apr 28, 2026

O'Steen Acura of Athens responded

It’s great to hear our team stayed open through the winter storm to complete your Volvo S90 VCM update during your Saturday visit from Columbus. We appreciate you noting how Zach and the rest of our staff helped you find the correct parts for your S80 and made you feel well cared for.

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