Wayne O
Wayne O at O'Steen Acura of Athens

Wayne O

Service Director

O'Steen Acura of Athens

2890 Atlanta Hwy
Athens, GA 30606

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4.9
27 Reviews
4.9

27 Reviews

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27 Reviews of Wayne O

June 23, 2026

Dealership Rating
Employee Rating

I was expecting a tough time but everyone was super helpful and friendly. The service department has definitely step up their game. Thank you!! More

by delenestrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DeeAnn S

Jun 23, 2026

O'Steen Acura of Athens responded

We’re glad we could exceed your expectations by offering helpful and friendly service for your Honda Civic. Thank you for sharing your positive experience.

June 18, 2026

Dealership Rating
Employee Rating

Great service and communication with me. And even the service tech was friendly and welcoming to my needs. Comfortable lounge with good snacks while I waited. More

by BMOORESTEPHENS1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teana M, Robin Metz, Josh O, DeeAnn S, Jesus S , Front reception

Jun 18, 2026

O'Steen Acura of Athens responded

It’s wonderful to hear our team provided clear communication and a welcoming service experience. We’re pleased the lounge and snacks made your wait comfortable. Thank you for trusting us with your Volvo S60; we look forward to helping you again.

June 18, 2026

Dealership Rating
Employee Rating

Great service and communication with me. And even the service tech was friendly and welcoming to my needs. Comfortable lounge with good snacks while I waited. More

by BMOORESTEPHENS1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teana M, Robin Metz, Josh O, DeeAnn S, Jesus S , Front receptionist / CSR

Jun 18, 2026

O'Steen Acura of Athens responded

We’re delighted that our team offered clear communication and a friendly service tech experience for your Volvo S60. It’s great to hear you found our lounge comfortable and enjoyed the snack selection. Thank you for sharing your feedback.

June 18, 2026

Dealership Rating
Employee Rating

Great service and communication with me. And even the service tech was friendly and welcoming to my needs. Comfortable lounge with good snacks while I waited. More

by BMOORESTEPHENS1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teana M, Robin Metz, Josh O, DeeAnn S, Jesus S , Front receptionist / CSR

Jun 18, 2026

O'Steen Acura of Athens responded

We’re delighted to hear about the clear communication and friendly assistance you received during your Volvo service. It’s great that the lounge offered a comfortable spot and that the snacks met your needs. We look forward to caring for you and your vehicle again.

June 18, 2026

Dealership Rating
Employee Rating

Great service and communication with me. And even the service tech was friendly and welcoming to my needs. Comfortable lounge with good snacks while I waited. More

by BMOORESTEPHENS1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teana M, Robin Metz, Josh O, DeeAnn S, Jesus S , Front receptionist / CSR

Jun 18, 2026

O'Steen Acura of Athens responded

We appreciate your kind words about our communication and the welcoming approach of our service tech. We’re glad you found the lounge comfortable and enjoyed the snacks while your Volvo was being serviced.

June 09, 2026

Dealership Rating
Employee Rating

I have been dealing with the Athens Volvo dealership for five years now and for the first time and these five years, I was very disappointed with my recent visit to the service department there. Because I r More

by CAROLEBLAND08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Teana M, Robin Metz

Jun 13, 2026

O'Steen Acura of Athens responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 07, 2026

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Employee Rating

The people are friendly. They’re on point. They do a good job and they do it right the first time. More

by andrewelder51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh O

Jun 07, 2026

O'Steen Acura of Athens responded

We appreciate you noting our team’s friendly attitude and attention to detail. It’s wonderful to hear we got everything right the first time on your Acura.

June 06, 2026

Dealership Rating
Employee Rating

Excellent People and Service Department. Service is always prompt when waiting in lobby for service or repair. More

by owenupchurch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Metz

Jun 06, 2026

O'Steen Acura of Athens responded

It’s great to hear the service team provided prompt attention while you waited in the lobby for your Volvo S80. Your five-star rating means a lot to us. We look forward to assisting with your Volvo needs again.

May 29, 2026

Dealership Rating
Employee Rating

Overall, the service was very good. I didn't have to wait long, and the communication was thorough and helpful. More

by JODY.CORRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

O'Steen Acura of Athens responded

Thank you for your kind review! We’re so glad to hear you had a very good service experience with us. Providing timely service and thorough communication is something our team works hard to deliver, so we truly appreciate your feedback. Thank you for choosing O'Steen Acura of Athens, and we look forward to seeing you again in the future!-AS

May 29, 2026

Dealership Rating
Employee Rating

Josh was wonderful in his assistance with making an appointment to have the oil changed and the tires rotated. I was unsure how long it would be safe to drive my car once the wrench came up on my dash More

by FHERIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

O'Steen Acura of Athens responded

Thank you for the wonderful review! We’re so glad Josh was able to assist you with scheduling your oil change and tire rotation, as well as helping answer your questions about the maintenance light and safe driving distance. Providing helpful guidance and peace of mind is always our goal! We’re also happy to hear you found our lobby comfortable and our front desk team welcoming during your visit. We truly appreciate your kind words and look forward to seeing you again for your next service appointment!-AS

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