Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Wayne O
Wayne O at O'Steen Acura of Athens

Wayne O

Service Director

O'Steen Acura of Athens

2890 Atlanta Hwy
Athens, GA 30606

Contact Me
4.9
15 Reviews
4.9

15 Reviews

Write a Review

15 Reviews of Wayne O

May 14, 2026

Dealership Rating
Employee Rating

Despite the fact that I had to return to address warranty items several times, Dee and Joshua are great and courteous. More

by Stayawayfromthisdealeratallcost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lexie G, Jay Y

Report | Print

May 14, 2026

Dealership Rating
Employee Rating

The customer service is excellent and consistent on all my visits. I always enjoy interacting with staff. Their workmanship is outstanding. More

by geraldineclarke462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ansley S

Report | Print
May 14, 2026

O'Steen Acura of Athens responded

It’s great to know our team has delivered outstanding customer service and quality workmanship on your Acura TLX visits. We appreciate your continued trust and look forward to your next appointment. Thank you for choosing us.

May 14, 2026

Dealership Rating
Employee Rating

First service with O'Steen Acura was prompt and detailed. The employees were helpful and friendly. Looking forward to them taking care of my future service needs. More

by KADAMS1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Parts receptionist

Report | Print
May 14, 2026

O'Steen Acura of Athens responded

Thank you for choosing O’Steen Acura Athens for your first service visit! We’re so glad to hear that your experience was prompt, detailed, and welcoming. Our team takes great pride in providing helpful and friendly service, and we truly appreciate your kind words. We look forward to continuing to take great care of you and your vehicle for many years to come!-AS

May 09, 2026

Dealership Rating
Employee Rating

Friendly staff with great customer service. I was given the five star treatment. I highly recommend this dealership. More

by ljackson706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lexie G, Breanna G

Report | Print
May 09, 2026

O'Steen Acura of Athens responded

It’s wonderful to know our team’s friendly service and attention gave you five-star treatment. Enjoy your new Acura ADX, and thanks for recommending us so highly.

May 08, 2026

Dealership Rating
Employee Rating

There was a problem with a very expensive repair of the air conditioning. Robin, the service manager, was very responsive and helpful in taking care of this problem. More

by HGRAINEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Metz

Report | Print
May 10, 2026

O'Steen Acura of Athens responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

May 08, 2026

HGRAINEY responded

Please change my overall rating from 3 stars to 5 stars. Thank you. Hal Rainey

May 07, 2026

Dealership Rating
Employee Rating

First time there after new ownership. Efficient service. Pleasant experience. Car still under warranty so no costs involved. More

by nancykassay
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deeann Stradley

Report | Print
May 07, 2026

O'Steen Acura of Athens responded

Thank you for bringing your Acura RDX in under warranty. We’re pleased to hear the service was efficient and pleasant after our change in ownership, and we look forward to helping you again.

May 02, 2026

Dealership Rating
Employee Rating

Prompt service, very helpful, knowledgeable and friendly staff. Recommend them very highly. Always returns a nicely clean and washed car it is very much appreciated. More

by jwhowell2017
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 03, 2026

O'Steen Acura of Athens responded

Thank you for recommending our team’s prompt, knowledgeable, and friendly service. We’re happy Wayne and our staff returned your Acura RDX washed and spotless.

May 02, 2026

Dealership Rating
Employee Rating

I really appreciated Robin going the extra mile for me when it came to getting me in a loaner and especially when it came to the final bill and double checking on my warranty. More

by llbunting
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin

Report | Print
May 02, 2026

O'Steen Acura of Athens responded

Wayne and our team are delighted to hear the loaner arrangements and final billing process met your needs, and that we could double-check your warranty. Thank you for trusting us with your Volvo XC90.

May 01, 2026

Dealership Rating
Employee Rating

O'Steen Acura did a great job! The service center is always great and so courteous! More

by bethmahoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne was very helpful and Jesus is alway very personable!!

Report | Print
May 01, 2026

O'Steen Acura of Athens responded

Thank you for trusting us with your Acura MDX service. Wayne and our team are pleased to hear you found the center courteous, and we look forward to serving you again.

April 30, 2026

Dealership Rating
Employee Rating

Awesome. Best in the business. Would not want anybody else to work on my car More

by RHUF53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach H

Report | Print
Apr 30, 2026

O'Steen Acura of Athens responded

We appreciate you entrusting your Chevrolet Tahoe to us. It’s rewarding to hear our team provided outstanding care. Please reach out if there’s ever anything else we can assist with.

1
2

Dealership Inventory (204 Vehicles)

used 2024 Volvo S90 car, priced at $35,295
2024 Volvo S90
used
Onyx Black Metallic exterior
Automatic
All-wheel Drive
$35,295
View Details
new 2026 Volvo XC90 car, priced at $76,493
2026 Volvo XC90
new
Mulberry Red exterior
Automatic
All-wheel Drive
$76,493
View Details
used 2023 Ford Expedition Max car, priced at $43,495
2023 Ford Expedition Max
used
White Metallic exterior
Automatic
Rear-wheel Drive
$43,495
View Details
new 2026 Acura MDX car, priced at $70,850
2026 Acura MDX
new
Urban Gray Pearl exterior
Automatic
All-wheel Drive
$70,850
View Details
new 2026 Acura Integra car, priced at $55,755
2026 Acura Integra
new
Apex Blue Pearl exterior
Manual
Front-wheel Drive
$55,755
View Details
new 2025 Volvo XC90 Plug-In Hybrid car, priced at $67,395
2025 Volvo XC90 Plug-In Hybrid
new
Mulberry Red exterior
Automatic
All-wheel Drive
$67,395
View Details
View All Inventory